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February 25th, 2015 21:00
[SOLVED] Weird fan behavior - Alienware 18
Hi, I communicate because I could not find any topic to answer my situation:
When i turn on the computer, after 1 or 5 minutes, the fans (or any of them) go really fast and the system freezes. This takes about 15 seconds and then everything returns to normal. This happens every time I turn on the computer.
I cleaned the fans and analyzed the temperatures of the cores, but everything seems under control.
I would greatly appreciate if you could help me with this problem because I worry that can be serious.
Thanks in advance for your attention.
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Frozeen
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February 26th, 2015 19:00
I uninstalled the Dell Support Assistant and the problem was solved.
Gutana
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February 26th, 2015 15:00
Hello, sorry I can't be of help, but I'm having the exact same issue on my alienware 17. I posted a thread and got no attention from Dell. If anyone could find a solution, that would be amazing.
Gutana
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February 27th, 2015 13:00
Worked well for me too, thanks a lot.