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20 Posts
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56932
February 8th, 2016 14:00
Start up/boot errors on Alienware 17 R3
Hello,
I recently got an Alienware laptop, i love it, but I have been running into some issues since i got it and now its really starting to bug me that they are still happening. I was hoping they were just simple windows 10 bugs that would be resolved in an update but it appears that is not so.
One of the more common issues I have been having is the blue screen UNEXPECTED_STORE_EXCEPTION error. It happens when I boot my computer (sometimes) and when I turn on my computer from sleep mode (every time). When recovering from sleep mode I also get KERNEL_SECURITY_CHECK_FAILURE and CRITICAL_PROCESS_DIED errors(most often critical process died).
Please help me. What should I do?
Computer:
Alienware 17 R3
Processor: Intel (R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
Installed Memory: 8.00 GB
System Type: 64-bit OS, x64 based processor
Hard Drive: Samsung 128 GB (Samsung SSD CM871 M.2 2280 128GB
Hard Drive: Hitachi 1TB (HGST HTS721010A9E630)
Let me know if you need more information.
eternalkp
314 Posts
0
February 8th, 2016 14:00
go to your device manager and update all of your drivers. there should be tons of them. also visit alienware website and download all of recent drivers and update them.
M-Gavo13
20 Posts
0
February 8th, 2016 17:00
So on the Dell drivers and dowloads page for my laptop, it has all these downloads listed. Does that mean all these are out of date on my system or is that just all the updates they offer?