worst support experience ordering a laptop

i ordered my m17x on jan 29th original ship date was the week before the 14th...every single time it was got delayed 4 times...everytime it was delayed no phone call no email. i would log into the the web page every monday before the ship date and it would be ok. I would login to the chat and they would tell me i see no reason for delay...the next day bam a week later this went on for a month so all of feb i was dealing with this. it would get delayed no phone call no email. I would call in and they would say well i see the ship date as so and so.. and then the next day delayed again so after the whole month of feb with no Laptop. it starts getting into march 3 so i was like ok ill call again see if its going to get delayed. once again i get..." I see no reason for Delay" They offered to overnight it so i wouldn't have to wait til march 3rd..SURE ENOUGH the next day delayed again...so i call again..i get someone that tells me that they are sorry and that i will not get the laptop til the first week of april. i was like i ordered the thing in jan Y would i want to wait until april for a laptop that i ordered in jan. i was like i wanna cancel the order..ill get a different laptop...so i have the cancel the m17xr3 cause noone would tell me y it was getting delayed over and over again.After a couple of mins dude tells me that there was a problem with the processors and i was like ok y didn't anyone tell me that the first time i would of cancelled it right aways and order a different one. so i get that one cancelled and i go to get a different m17x and then its NO LONGER on web sight. I was getting jerked around for about a month almost 2 months now i can't even get a different laptop. There support is horrible..one side doesn't know what the other side is doing..