Bluetooth connection problems

Question

Hi,  I'm using OptiPlex 3040; Win7 SP1 64 bit;  I'm trying to connect my BT headset (Beoplay H9) using the built-in Bluetooth, and every time I'm trying I get an error. I've tried to get a BT dongle, connect it and got errors when trying to install the drivers. I've tried a different computer (same model) and all worked perfectly. please help, Amit.

Jobby Issac · Answer

Hi, Please mention the error message that pop-ups on your computer. Have you checked it by updating the bluetooth driver?

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