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2960

March 10th, 2004 00:00

cannot get machine powered on

Ok, so here is the scenario...I have a Dell Dimension 4400 that was given to me from my dad's g/f since they recieved a new one after it was apparently caught in a lightning storm.  Anyways, I have been trying to troubleshoot this to get it up and running again.  I replaced the power supply on it and as of now, all i can see is that the green light on the motherboard (which is by the IDE cables and the where the plug goes in at from the power supply) will come on, but that is it...I try to hit the power button to turn it on and get nothing at all.  So I am unsure as to what I might want to check next.  I am thinking possibly checking the cable from the button to the motherboard.

If you all need anymore information about the specs of my computer, then let me know and I will add more to this.  But if anyone has any ideas on what I should go and try to work on next or if I should replace anything, I will greatly appreciate it.

2 Intern

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4K Posts

March 10th, 2004 01:00

OK, troubleshooting lightning strikes 101.

#1  Remove all PCI cards from the system, take out the video card, disconnect power & data cables from all drives.  Try to power system on, see if you get any power indication on the power button, see if you get any diagnostic LEDs on back (ABCD), see if you get any beep codes for No video (1 long, 2 short is most common or (YGYG diag LEDs)  If you get lights & codes, then life is good.  If not, Remove the RAM from the system  & try again.  If it still shows no signs of life then you are looking at a motherboard & maybe a processor.

#2  If the system is showing signs of life, re-install the RAM, if you are still getting power indications, the next item is to install the video card, if not, BUY RAM.

#3  If you get video, then you can start adding devices one at a time, starting with the Hard Drive, then CD-ROM, the FLoppy, & the PCI cards are last.

Lightning strikes at a minimum usually take out the Modem or NIC (depending on input source).  Sometimes they take out only that card, sometimes all the cards in the bus, sometimes the PCI bus itself (Meaning bye bye motherboard).  If the damage is bad enough to require a motherboard, then you might consider just cutting you losses on this system, it would be cheaper to buy a new 4600.

150 Posts

March 10th, 2004 02:00

W.T.G. dag. Very well done. Man how good is my surge protector ??

2 Intern

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4K Posts

March 10th, 2004 03:00

I got a 3COM Hawk modem out of a 4100 a cust brought back to me because it was defective!.  I showed them the 7 chips blown off the modem, & billed them $150.00 for my time.  I keep the modem as a training aid for customers.

33 Posts

March 11th, 2004 15:00

$150 for your time due to a bad modem, man you ripped them off

with the chips blown off, I guess it did not work, not working is another word for defective, defective does not define the how it came about

(de fek'tiv) having defects;  imperfect; faulty

 

2 Intern

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4K Posts

March 11th, 2004 23:00

How much do you charge to fix computers on site??  Defective, implies manufacturing failure, since most modems are not designed to withstand voltage spikes from lightning, I really don't think that applies.  Damaged, fried, burnt, yes, but defective, I really think that isn't correct verbage.

2 Intern

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445 Posts

May 26th, 2006 05:00

$150.00 ?  Man, I hope they didn't put this charge on their DFS card!   :D :D ,  <--- (Universal symbol for 'lol'  j/k)

Message Edited by obey_gravity on 05-27-200612:51 AM

12 Elder

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46K Posts

May 26th, 2006 21:00

obey_gravity wrote:
 
$150.00 ?  Man, I hope they didn't put on their DFS card!  
 
I very much doubt it  :smileywink:
 
Bev.
 
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