Certain Services Loading Automatically on Start-up

Question

I have a recent problem I hope someone can help me with.  When I boot up the computer I am unable to access my dial-up networking.  When I checked the processes that are running, I noticed that 'Upload Manager', 'Windows Management Instrumentation', and 'WMDM PMSP Service' are not running even though they are set to 'automatic'.  When I attempt to start these processes manually, I get an error message, after some significant delay, that says the services couldn't be started.  All of these services are loaded as 'SVCHOST.EXE' although I'm not sure what that means.  If I wait a considerable time, I am sometimes able to start these services manually and everything is fine.  At the next boot-up, however, I'm back where I started with the same problem.  This only seems to be the case if I've used dial-up networking sometime during the session.  I've checked for viruses using the latest updates from McAfee and nothing is found.  I have a dimension 8300, 2.7 ghz, windows xp. Anyone have any ideas?

Dave Lyle · Answer

Can't confirm for 'WMDM PMSP Service', as I don't have it on this machine, but the other two require that 'Remote Procedure Call (RPC)' be running. Be sure you have that one set to Automatic.

DELL-Donald K · Answer

WMDM PMSP Service =Windows Media Driver Manager, part of media player

Make sure you have the update installed:

http://support.microsoft.com/default.aspx?scid=kb;en-us;321677

You mentioned you have looked for viruses, but didn't mention spyware

www.lavasoftusa.com

Do you have RPC service disabled?? This may be the dependency issue.

Have you checked the windows event log?? You can glean clues there to to services & why they don't start.

NPDES · Answer

Thanks for your responses.  I did have RPC on automatic start-up.  I did a system restore and everything is working right now.  I did find my application event log was corrupted and apparently some of the services that weren't starting were dependent on the event log starting up, so maybe that was the problem.

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