Clock loses time

Question

Just got a new 8200 1.8Ghz with Windows XP Professional.
The clock continues to lose time. I pulled a tech bulletin which is supposed to isolate the problem to either hardware or software. Based on the results, it appears to be software related. I attempted to remedy following the instructions on the bulletin but the steps did not resolve the problem.
I contacted dell support and was told to turn off the automatic syncronize with internet option. This did not correct the problem.

With the date and time property window open, I can actually see a delay in every 5th second.

Anyone else experiencing the same....?????

mstngjoe · Answer

I had the same problem some time ago. I did all the update downloads (Dell,M$,Intel) and it has cleared up. Not sure what I did/didn't do to make it work. Currently on "Auto" and working fine.

4300/P4/1.4/512/20G/CD-RW/XP

Message Edited on 01/10/02 10:47PM by mstngjoe

DELL-Cody · Answer

jrliv: Dell|Talk user mstngjoe is correct; downloading the latest Microsoft updates from Windows Update should resolve the problem. At this time, it appears that a Norton Antivirus Compatibility Update is the specific resolution to the problem.

olefin56 · Answer

DELL-Cody wrote:
- jrliv: Dell|Talk user mstngjoe is correct;
- downloading the latest Microsoft updates from
- target=_new
- href="http://www.windowsupdate.com/">Windows
- Update should resolve the problem. At this time,
- it appears that a Norton Antivirus Compatibility
- Update is the specific resolution to the problem.
-

I checked for updates, it shows 7 for Windows XP but none apply to the clock or Nortons? I have the same problem with the clock.

Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB PC800 RDRAM
40GB, ATA-100, 7200RPM, HD
64MB NVIDIAGeForce2 MX Graphics Card
1024 DigitalSound Card
10/100 PCI Fast Ethernet NIC
21 in. P1130 Trinitron Monitor
16X/10X/40X CD-RW Drive
Windows XP Home
Toshiba PCX1100 Cable Modem
IE 6.02, Netscape 6.2
Zone Alarm
God Bless the USA

Vinevessel · Answer

Hi,

I had the same problem as well yesterday. Do you use any Symantec Programs (NAV,Utilities?) I tried to do the Live! Update for these programs. Now, this is my 1st day of using the updated one and my clock seems allrite.

I haven't done any Windows-XP Update at the moment.

Yesterday, my clock loses up to 2-3 hours per day.

And, try to set the clock not from Windows Control Panel, but directly from BIOS.

See if it is still a problem.

Thanks!:-)

Regards,

-----------------------------------------------------
Ivan Adrianto,
Melbourne, Australia
http://www.vinevessel.com
http://www.vinevessel.net
-----------------------------------------------------
SMILE :-) GOD ALWAYS LOVES U!
-----------------------------------------------------

jzisfein · Answer

My time clock in the lower right corner of the screen (Dell 8200, WinXP) was slightly off, but at least it was running at the right speed. That is, until I tried to synchronize it with the Internet time server. Bad move. The very act of synchronizing the time slows the clock down! (Is this the Heisenberg principle?) Which obviously negates the value of using the time server.

The fix, I found, is to not use the Internet time server (uncheck the box in "Date and Time Properties"). Instead, set the clock manually, then reboot, and the clock then goes at the right speed.

I would still like to get my time from an accurate clock on the Internet. Obviously, using the WinXP Internet time server link isn't the way to go. Anyone have a solution?

-Jim Z.

olefin56 · Answer

jzisfein wrote:
- I would still like to get my time from an accurate
- clock on the Internet. Obviously, using the WinXP
- Internet time server link isn't the way to go.
- Anyone have a solution?
-
--Jim Z.
-

Here is what I use. You have the option for it to reset your clock every 24 hours.

http://www.worldtimeserver.com/atomic-clock/

Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB PC800 RDRAM
40GB, ATA-100, 7200RPM, HD
64MB NVIDIAGeForce2 MX Graphics Card
1024 DigitalSound Card
10/100 PCI Fast Ethernet NIC
21 in. P1130 Trinitron Monitor
16X/10X/40X CD-RW Drive
Windows XP Home
Toshiba PCX1100 Cable Modem
IE 6.02, Netscape 6.2
Zone Alarm
God Bless the USA

The_Namek · Answer

DELL-Cody's statement about Norton AntiVirus contributing to the slow Win XP clock is accurate. There are several files that make up a module called Symevent which is used by many different Symantec applications. Updating the Symevent files is known to correct the Win XP clock problem if turning off the automatic time server synchronization doesn't. How do I know? Experience.

You'll find a link to a page where you can download updated Symevent files in this post.

*********
Custom built Athlon Thunderbird 800MHz, Abit KT7A mobo, 256MB PC133 SDRAM
Maxtor DiamondMax Plus 40GB 7200RPM ATA 100
MSI StarForce 818 nVidia GeForce2 MX 32MB 4xAGP
Micron 700Mx 17" monitor
E-IDE 50x CD-ROM, Yamaha 16x/10x/40x CD-RW
Turtle Beach Santa Cruz DSP Sound, Altec Lansing ACS-33 speakers
Toshiba PCX1100 DOCSIS cable modem, Linksys NC100 FastEthernet 10/100 NIC
Philips Vesta Pro Scan PC Camera, Logitech optical wheel mouse
Win 98SE

Message Edited on 01/12/02 07:14PM by The_Namek

olefin56 · Answer

The_Namek wrote:
Updating the Symevent files is known
- to correct the Win XP clock problem if turning off
- the automatic time server synchronization doesn't.

Sounds good, you think it will fix one that GAINS time? I'm going to give it a try, so far I have tried all the suggestions and nothing helped except resetting with Atomic Clock every 24 hours and even then it would gain almost a minute. Thanks

Dimension 8200 @ 1.8GHz
In Service 12/06/01
512MB PC800 RDRAM
40GB, ATA-100, 7200RPM, HD
64MB NVIDIAGeForce2 MX Graphics Card
1024 DigitalSound Card
10/100 PCI Fast Ethernet NIC
21 in. P1130 Trinitron Monitor
16X/10X/40X CD-RW Drive
Windows XP Home
Toshiba PCX1100 Cable Modem
IE 6.02, Netscape 6.2
Zone Alarm
God Bless the USA

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Clock loses time

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