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119229
January 13th, 2016 08:00
Command center errors after win 10 upgrade on Alpha
I am getting errors for the command center after the upgrade to windows 10, I can still use the command center to change my light colors but whenever I open the program or close it I get the error messages. I have already uninstalled and reinstalled the command center but I still get the errors.
Here is the error message:
System.DllNotFoundException: Unable to load DLL 'HDMISourceBiosSupportAPI64': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
at AlienLabs.HDMIIn.Domain.Classes.HDMIInBiosSupportAPI64Map.Initialize()
at AlienLabs.HDMIIn.Domain.Classes.HDMIInBiosSupportAPIWrapper.Initialize()
at AlienLabs.HDMIIn.Domain.Classes.Factories.ObjectFactory.GetHDMIInBiosSupportAPIWrapper()
at AlienLabs.AlienFX.Controller.HDMIIn.Classes.HDMIInHotKeyControllerClass..ctor(IntPtr windowHandle)
at AlienLabs.AlienFX.Controller.Classes.ObjectFactories.HotKeyControllerObjectFactory.NewHDMIInHotKeyController(IntPtr windowHandle)
at AlienLabs.AlienFX.Controller.ControllerMainForm.initializeHotKeyController()
at AlienLabs.AlienFX.Controller.ControllerMainForm..ctor()
at AlienLabs.AlienFX.Controller.Program.Main(String[] args)
Please let me know how to correct this issue.
Thanks.
RoHe
12 Elder
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45.2K Posts
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January 13th, 2016 12:00
You'll probably get a better response if you re-post this in the Alienware Club forum.
vistaboy
8 Posts
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January 16th, 2016 03:00
Now that you have windows 10 do this. Go to your pc an double click on it . then double click again an you will see windows old. Inside that is all your old stuff from prior upgrade. Look real close for anything related to command center exe programs .Thats where your error problem is at an you need to reinstall it.If not then go to dell under your computer an see what command download will work. Remember there are 3 different command downloads. 2..89 for late 2011 the 3.5 then 3.6 . One of those download shown stop the error problems.