108 Posts

July 6th, 2002 18:00

Is your operating system WinXP? Are you fast switching users or logging out of the first, before switching? Are you seeing any error messages on screen...or is the system just freezing on the log in screen?

19 Posts

July 7th, 2002 01:00

Assuming you are running XP on an 845 chipset-4400 or something close to it.. If so,
Check your add remove programs list for "Intel Application Accelerator" If you find it, uninstall it (system will work without it) And install the latest version>>>

Go here (To the Intel support site)>>> http://downloadfinder.intel.com/scripts-df/filter_results.asp?strOSs=45&strTypes=DRV%2CARC&ProductID=663&OSFullName=Windows*+XP+Home+Edition&submit=Go%21

and download the latest version of "Intel Application Accelerator" version 2.2

Save it to your desktop, open it and let it install. Then reboot and see if your problem is gone.

Amazingly, the only version of this available from Dell as of today is well out of date, so Intel is the place to get it for now.

This file gets corrupted easily during a reinstall of XP, or perhaps replaced with an earlier version from one of the Dell "restore" disks, and will cause numerous startup problems and slow performance until it is updated to the latest version.
Even if this isn't the cause of your specific problem, it should be updated to the very latest version, available at the above link to Intel Support.

And BEWARE> If yor reinstall a bunch of drivers and other stuff from the Dell disks that came with your computer, you may well be installing earlier drivers, etc. than the ones that came pre-installed on the drive. So it isn't a very good idea to use the "Shotgun" approach by just reinstalling everything. You often wind up with more problems than you were trying to fix!!

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