Please post the computer's model number as well as the operating system she is using. Do you suspect it is a problem with the computer's hardware or the operating system and software she is using? That information will be helpful to those replying.
I have reinstalled Windows Professional XP, because I thought that might have been the problem! I did not defrag the system, I will do that now and then let you know the response!
She has a 4100 Series, Pentium III Processor (Dimension L). She is running Windows XP as her operating system. I am not sure what the probelm is. It is just running slow with everything that is done, from starting the system up, login onto the internet, typing a word document, basically everything! Let me know what else you might need, to figure out the problem
Stop all programs such as Norton Virus, Music Match, MS Media Player, etc.
Do this by removing the check mark then click
6. Reboot
7. Run Spy Bot Search & Destroy
8. Run LAVA Soft Ad Aware
10. Degrag does not speed up the average home user very much.
11. DL and run the free MS Anti Spyware
12. DL and run Belarc and post your PC specs here.
After you run everything turn your Norton or McAfee Virus back on.
=======================================
Regards, Sir Gary @ New Orleans, Louisiana
LsuEdu@BellSouth.Net ~ Read to Learn - Write to Think ~
=======================================
How much RAM does she have in the system? Did you reformat the hard drive when you reinstalled Windows, or did you just reinstall Windows? I have the same system, and after adding more RAM, for a total of 384MB, (I plan to go to 512MB later on) and reformatting the hard drive, it runs a lot faster than it used to. You don't necessarily have to reformat if you haven't done that already, but if the amount of RAM is low, add more.
Software Licenses [
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Belarc - Advisor
6b93eaf3
Microsoft - Internet Explorer
55736-809-9502131-04918 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - MediaPlayer
69808-278-5827724-04109
Microsoft - Office 2000 Professional
50627-700-1878092-02858
Microsoft - WebFldrs XP
12345-111-1111111-37181
Microsoft - Windows XP Professional
55274-OEM-0012542-32078 (Key: XC7FW-BJHD6-JHXGH-738R4-4XFWT)e
Microsoft - Works Suite 2001
22100-OEM-0000007-00000
Software Versions (mouse over * for details, click * for location) [
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ABBYY (BIT Software) - FineReader Version 4.0.2.156 * Adobe Photoshop Album Starter Edition Version 2.0.0.0 * Adobe Reader Version 6.0.2.2004051800 * Apple Computer, Inc. - QuickTime for Windows Version 2.1.2.59 * Apple Computer, Inc. - QuickTime QuickTime 6.5 * ArcSoft - PhotoMVP Version 4.0.2.82 * ArcSoft Inc. - Video MVP 1.0 Version 1.0.0.2 * Belarc, Inc. - Advisor Version 7.0t * Cinematronics - 3D Pinball Version 5.1.2600.2180 * Download Driver * Inno Setup Version 51.41.0.0 * InstallShield unInstaller Version 2.20.926.0 * Jetsoft Development Company (http://www.jetsoftdev.com) - Artcopy6x Application Version 5, 5, 0, 0 * Jetsoft Development Company (http://www.jetsoftdev.com) - ViewBooth Application Version 6, 0, 0, 0 * Jetsoft Development Company - FileMgr6 Application Version 6, 0, 0, 0 * Jetsoft Development Company AcBtnMgr Version 1, 0, 0, 1 * Jetsoft Development Company ACMonitor Version 1, 0, 0, 1 * Lavasoft Ad-Aware SE VI.Second Edition * Lexmark Color Inkjet Status Window Version 4.0 * Lexmark PrinTray Version 1, 0, 0, 7 * Lexmark Twain Driver * Microsoft (r) Windows Script Host Version 5.6.0.8820 * Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 * Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 * Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 * Microsoft Corporation - Zone.com Version 1.2.626.1 * Microsoft Data Access Components Version 3.525.1117.0 * Microsoft Message Queue Version 5.01.1108 * Microsoft Office 2000 Version 9.0.2719 * Microsoft Outlook Version 9.0.2416 * Microsoft PowerPoint for Windows Version 9.0.2716 * Microsoft(R) Windows Media Player Version 10.00.00.3802 * Microsoft® Access Version 9.0.2719 * Microsoft® Works 6.0 Version 6.00.1911.0 * MindVision - Installer VISE 2.8.3 Version 2.8.3 * NICSer_WMP11 Version 1.0.0.0 * Panicware, Inc. - Pop-Up Stopper Free Edition Version 1, 0, 0, 1 * Remove Lexmark X83 * Roxio - DirectCD Version 5.10 (105) * Roxio - Easy CD Creator Version 5.1 (50) * Roxio Inc. - IMAPI Module Version 1, 0, 0, 4 * Safer Networking Limited - Spybot - Search & Destroy Version 1, 4, 0, 3 * Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 3 * Startup Application Version 1, 0, 0, 1 * Streamcast Networks, Inc - Morpheus Version 1.0.0.1 * Symantec Security Drivers Version 5.3 * The Linksys Group, Inc. - Linksys Instant WLAN Monitor Version 1.3.0.1 * VUGames BarbieFashion Version 1, 0, 0, 1 * XMLAuthor Inc. - MediaForge/Enterprise Runtime Player Version 5.0.91.0 *
* Click to see where software is installed. a. Megahertz measurement may be inaccurate if other programs were busy during last analysis. b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate. c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows. d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong. e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-5, Belarc, Inc. All rights reserved. Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
Click here to see all available Microsoft security hotfixes for this computer.
Marks a HotFix that verifies correctlyMarks a HotFix that fails verification (note that failing hotfixes need to be reinstalled) Unmarked HotFixes lack the data to allow verification
Computer Profile SummaryComputer Name: Evonne (in MSHOME)Profile Date: Monday, August 15, 2005 8:04:54 PMAdvisor Version: 7.0tWindows Logon: Jen Click here for Belarc's System Management products, for large and small companies. Operating SystemSystem ModelWindows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation XPS-Z System Service Tag: 22TQS01 (support for this PC) Chassis Serial Number: 22TQS01Processor aMain Circuit Board b1000 megahertz Intel Pentium III 32 kilobyte primary memory cache 256 kilobyte secondary memory cache Board: Intel Corporation D815EEA AAA10383-406 Serial Number: MY02336V1246417O001I Bus Clock: 133 megahertz BIOS: Intel Corp. A07 02/21/2001DrivesMemory Modules c,d20.02 Gigabytes Usable Hard Drive Capacity 6.87 Gigabytes Hard Drive Free Space
LG CD-RW CED-8080B [CD-ROM drive] 3.5" format removeable media [Floppy drive]
Lexmark X83on USB-LexmarkX83ControllersDisplayStandard floppy disk controller Intel(r) 82801BA Bus Master IDE Controller Primary IDE Channel [Controller] Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter] DELL D1028L [Monitor] (14.9"vis, s/n 84779C05YY57, May 1997)Bus AdaptersMultimediaIntel(r) 82801BA/BAM USB Universal Host Controller - 2442 Creative AudioPCI (ES1371,ES1373) (WDM) Unimodem Half-Duplex Audio DeviceCommunicationsOther DevicesLucent Win Modem
Linksys NC100 Fast Ethernet AdapterWireless-B PCI Adapter primary Auto IP Address: 10.10.1.102 / 24Gateway: 10.10.1.1Dhcp Server: 10.10.1.1Physical Address: 00:0F:66:3E:14:49 Networking Dns Servers: 68.87.64.196 68.87.66.196 68.46.144.6 Lexmark X83 MFP Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Microsoft PS/2 Mouse USB Root HubVirus Protection [Back to Top] No details available
PLEASE REVIEW PREVIOUS POSTING!!!! HERE IS THE COMPUTER INFORMATION! I RAN THE OTHER SCANS! NOTHING CAME UP THAT WAS HARM FOR. I HAVE ALWAYS RAN AD-AWARE! I GET THINGS HERE AND THERE, BUT NOTHING MAJOR! HOW DO I TELL HOW MUCH RAM I HAVE ON MY COMPUTER? DID NOT REFORMAT THE HARD DRIVE, I JUST REINSTALLED WINDOWS! LET ME KNOW WHAT YOU THINK I SHOULD DO NEXT TO IMPROVE THE COMPUTER, AFTER LOOKING AT THIS INFORMATION.
THANKS FOR ALL YOUR HELP! I REALLY APPRECIATE EVERYTHING THAT YOU ARE SUGGESTING!!!!
If you have a chance to buy RAM after rebated from CompUSA, Bestbuy, Circuit City, etc. your PC will Zoom like Peter Pan or Superman if you add as much as your can afford or I can buy it for your B/D or Christmas.
Slot 'DIMM1' has 256 but Slot 'DIMM2' has non but if you add up to 512 MEGS or 1024 MEGS your PC will be awesome.
Can you read about msconfig in your help or at www.microsoft.com ? If so you may want to stop some of the programs that are running.
If I get rid of Roxie CD-then I will not have a CD burning system-correct?!!?? I like to burn CD's, so I don't want to get rid of that. I will get rid of the POP-UP Stopper. Other then the RAM, is there anything else that can be done?
Majestic
9.4K Posts
0
August 14th, 2005 13:00
Message Edited by Majestic on 08-14-2005 09:01 AM
HTT Good HT Bad
2 Intern
•
1.3K Posts
0
August 14th, 2005 13:00
Jenn1606
13 Posts
0
August 14th, 2005 14:00
Jenn1606
13 Posts
0
August 14th, 2005 14:00
lsuedu
17 Posts
0
August 15th, 2005 00:00
Regards, Sir Gary @ New Orleans, Louisiana
LsuEdu@BellSouth.Net
~ Read to Learn - Write to Think ~
=======================================
fantomx
625 Posts
0
August 15th, 2005 01:00
Jenn1606
13 Posts
0
August 15th, 2005 23:00
Adobe Photoshop Album Starter Edition Version 2.0.0.0 *
Adobe Reader Version 6.0.2.2004051800 *
Apple Computer, Inc. - QuickTime for Windows Version 2.1.2.59 *
Apple Computer, Inc. - QuickTime QuickTime 6.5 *
ArcSoft - PhotoMVP Version 4.0.2.82 *
ArcSoft Inc. - Video MVP 1.0 Version 1.0.0.2 *
Belarc, Inc. - Advisor Version 7.0t *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Download Driver *
Inno Setup Version 51.41.0.0 *
InstallShield unInstaller Version 2.20.926.0 *
Jetsoft Development Company (http://www.jetsoftdev.com) - Artcopy6x Application Version 5, 5, 0, 0 *
Jetsoft Development Company (http://www.jetsoftdev.com) - ViewBooth Application Version 6, 0, 0, 0 *
Jetsoft Development Company - FileMgr6 Application Version 6, 0, 0, 0 *
Jetsoft Development Company AcBtnMgr Version 1, 0, 0, 1 *
Jetsoft Development Company ACMonitor Version 1, 0, 0, 1 *
Lavasoft Ad-Aware SE VI.Second Edition *
Lexmark Color Inkjet Status Window Version 4.0 *
Lexmark PrinTray Version 1, 0, 0, 7 *
Lexmark Twain Driver *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 * Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Message Queue Version 5.01.1108 *
Microsoft Office 2000 Version 9.0.2719 *
Microsoft Outlook Version 9.0.2416 *
Microsoft PowerPoint for Windows Version 9.0.2716 *
Microsoft(R) Windows Media Player Version 10.00.00.3802 *
Microsoft® Access Version 9.0.2719 *
Microsoft® Works 6.0 Version 6.00.1911.0 *
MindVision - Installer VISE 2.8.3 Version 2.8.3 *
NICSer_WMP11 Version 1.0.0.0 *
Panicware, Inc. - Pop-Up Stopper Free Edition Version 1, 0, 0, 1 *
Remove Lexmark X83 *
Roxio - DirectCD Version 5.10 (105) *
Roxio - Easy CD Creator Version 5.1 (50) *
Roxio Inc. - IMAPI Module Version 1, 0, 0, 4 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 4, 0, 3 *
Safer Networking Limited - SpyBot-S&D Version 1, 4, 0, 3 *
Startup Application Version 1, 0, 0, 1 *
Streamcast Networks, Inc - Morpheus Version 1.0.0.1 *
Symantec Security Drivers Version 5.3 *
The Linksys Group, Inc. - Linksys Instant WLAN Monitor Version 1.3.0.1 *
VUGames BarbieFashion Version 1, 0, 0, 1 *
XMLAuthor Inc. - MediaForge/Enterprise Runtime Player Version 5.0.91.0 *
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours. Copyright 2000-5, Belarc, Inc. All rights reserved.
Legal notice. U.S. Patents 6085229, 5665951 and Patents pending.
Jenn1606
13 Posts
0
August 15th, 2005 23:00
Click here to see all available Microsoft security hotfixes for this computer.
(note that failing hotfixes need to be reinstalled) Unmarked HotFixes lack the data to allow verification
Jenn1606
13 Posts
0
August 15th, 2005 23:00
System Service Tag: 22TQS01 (support for this PC)
Chassis Serial Number: 22TQS01Processor a Main Circuit Board b1000 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D815EEA AAA10383-406
Serial Number: MY02336V1246417O001I
Bus Clock: 133 megahertz
BIOS: Intel Corp. A07 02/21/2001Drives Memory Modules c,d20.02 Gigabytes Usable Hard Drive Capacity
6.87 Gigabytes Hard Drive Free Space
LG CD-RW CED-8080B [CD-ROM drive]
3.5" format removeable media [Floppy drive]
ST320413A [Hard drive] (20.02 GB) -- drive 0, s/n 5ED3BCH0, rev 3.39, SMART Status: Healthy 128 Megabytes Installed Memory
Slot 'DIMM1' has 128 MB
Slot 'DIMM2' is Empty Local Drive Volumes c: (NTFS on drive 0)20.02 GB6.87 GB free Network Drives None detectedUsers (mouse over user name for details) Printerslocal user accountslast logon
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce2 MX/MX 400 [Display adapter]
DELL D1028L [Monitor] (14.9"vis, s/n 84779C05YY57, May 1997)Bus Adapters MultimediaIntel(r) 82801BA/BAM USB Universal Host Controller - 2442 Creative AudioPCI (ES1371,ES1373) (WDM)
Unimodem Half-Duplex Audio DeviceCommunications Other DevicesLucent Win Modem
Linksys NC100 Fast Ethernet AdapterWireless-B PCI Adapter primary Auto IP Address: 10.10.1.102 / 24Gateway: 10.10.1.1Dhcp Server: 10.10.1.1Physical Address: 00:0F:66:3E:14:49 Networking Dns Servers: 68.87.64.196
68.87.66.196
68.46.144.6 Lexmark X83 MFP
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root HubVirus Protection [Back to Top] No details available
Jenn1606
13 Posts
0
August 15th, 2005 23:00
PLEASE REVIEW PREVIOUS POSTING!!!! HERE IS THE COMPUTER INFORMATION! I RAN THE OTHER SCANS! NOTHING CAME UP THAT WAS HARM FOR. I HAVE ALWAYS RAN AD-AWARE! I GET THINGS HERE AND THERE, BUT NOTHING MAJOR! HOW DO I TELL HOW MUCH RAM I HAVE ON MY COMPUTER? DID NOT REFORMAT THE HARD DRIVE, I JUST REINSTALLED WINDOWS! LET ME KNOW WHAT YOU THINK I SHOULD DO NEXT TO IMPROVE THE COMPUTER, AFTER LOOKING AT THIS INFORMATION.
THANKS FOR ALL YOUR HELP! I REALLY APPRECIATE EVERYTHING THAT YOU ARE SUGGESTING!!!!
HTT Good HT Bad
2 Intern
•
1.3K Posts
0
August 15th, 2005 23:00
Jenn1606
13 Posts
0
August 15th, 2005 23:00
lsuedu
17 Posts
0
August 16th, 2005 00:00
2. Roxie DirectCD takes up memory and system resources but you can stop it in msconfig
lsuedu
17 Posts
0
August 16th, 2005 00:00
Jenn1606
13 Posts
0
August 16th, 2005 01:00