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September 29th, 2011 14:00
DataSafe Local Backup update loop
A popup notified me of an available update for DataSafe Local Backup, so I clicked on Update. I got this error:
DSUpdate
A sharing violation occurred while accessing C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\Updates\DataSafe_9_4_51_9_4_60_x64_Update.exe.
Despite that, it automatically went ahead and updated anyway, eventually rebooting my PC and creating a restore point. Shortly thereafter, another DLB "update available" dialog popped up and invited me to update. I appear to be in a loop. Any solutions?
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fireberd
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September 29th, 2011 14:00
This is a software issue, not a desktop hardware issue, this forum section. Best to repost on the Software forum. Include your PC model Number and OS when you post (required on any initial problem post - too many different Dell systems).
sudio
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September 29th, 2011 18:00
OK. I first looked there, but ruled it out because it’s neither Linux, Microsoft, nor productivity software, the three subforums there. This seemed the next best choice since it’s a Dell product.
fireberd
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September 30th, 2011 04:00
Datasafe would be considered a "productivity" issue. e.g. any software other than the Operating System.