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0
14949
June 22nd, 2008 11:00
Dell Chat
Does anyone have a problem getting thru to dell chat. I was able to , now however I get the following error message
xml version="1.0" encoding="utf-8" ?>
-
<
SOAP-ENV:Envelope
xmlns:SOAP-ENV
="
http://schemas.xmlsoap.org/soap/envelope/
">
Dell techinical is unable to find cause, Any help would be appreciated
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famousdavis
4 Posts
0
October 28th, 2008 02:00
I'm interested in this problem, since I, too, have had this occur with great frequency at anytime other than first thing in the morning. I live on the east coast of the U.S., so it seems that as long as the midwest and western U.S. is still asleep, I can connect to Dell Chat. But, forget about trying to connect midday or later -- I just get the same message as you do.
Curiously, this doesn't seem to be a widespread issue. I'm using IE7 and I updated my brand-new XPS M1530's installation of Java to the latest version. That didn't help get rid of the problem, however.
Hesibudifabla
1 Message
0
August 19th, 2009 15:00
Just got that error 5 times in a row. Doesn't really matter though because Dell "customer support" is absolutely garbage. I've been after these guys for HOURS about my video card failure on my M1330. http://en.community.dell.com/blogs/direct2dell/archive/2008/09/12/nvidia-gpu-update-limited-warranty-enhancement-details.aspx
nreb
1 Message
0
September 23rd, 2009 16:00
Hi Hesibudifabla, I'm facing the same problem too. But firstly with Dell Chat, I only get the following error page:
An error occurred while processing your request. Please click here to return to the home page.
Any ideas? Thanks.