Dell Diagnostic error "Structure count error"

Hi Bluefishwebdesigns,

Please provide the model of your Dell desktop and the operating system. This error does not mean you need to change something in the BIOS but actually indicates a software problem. Check event viewer to see what that problem might be or at least the name of the application causing it.

This is not a dell.  This is HP compaq Presario (windows xp)

" blue screen " disable or remove software - disable BIOS memory options such as caching or shadowing"

error codes 0X00000043, 0XDFDA000, 0X000000C2

You must Perform a Destructive Recovery that will format the hard drive. This will delete all the information on the hard drive and reinstall Windows XP and the original software that came with the computer.Performing a System Recovery replaces system files and original software with the files that originally came with the computer. This process might move or remove certain files, like those stored in My Documents. Before performing a System Recovery backup important files and the files stored in the My Documents folder.In either case, be prepared to reinstall software that was not originally included with the computer. You will also need to reconfigure an Internet Connection and obtain all critical Windows Updates, Virus definition updates, and anti-spyware updates.

If your using the recovery partition it will be step 5

If using hp discs it will be step 7

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&cc=us&lc=en&dlc=en&product=1829044

Dell Vostro 400 mini-tower

WinXP Pro SP3

BIOS Version 1.0.15 06/23/2008 (latest available)

2x Nanya NT1GT64U8HB0BY-25D 1GB DDR2 (PC2-6400) memory modules

Hi BlueFishWebDesigns,

Are you having a problem with your Vostro?

Ran Dell diagnostics. All memory diags passed. Got error during full system diags at "Initializing MEMORY.MDM" step: SMBIOS - SYSTEM_ERROR Structure count error.

Only option was to press OK to exit - no further explanation or description.

WHAT DOES IT MEAN< AND WHAT TO DO ABOUT IT?

I'm not able to find much information. But let's go under the assumption that it's a memory problem. The first thing I would try is to try using one memory module at a time. Be sure to put it into slot 1.

Full memory test passed.  Only system test failed.

I'm afraid I'm unable to find any help for that. You might want to ask a local shop for help.