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September 6th, 2008 12:00

Dell usb mouse keeps getting booted

My mouse is constantly getting booted & freezing up so that I have to unplug it & plug it back in   CONSTANTLY & it is getting REALLY aggravating.Any ideas what I can do to solve this?? I've already rip/reinstalled the drivers & that didn't work.I'm not sure if it is a mouse problem or the usb ports problem.

5.8K Posts

September 6th, 2008 13:00

Do other USB devices have the same problem?

 

Do other USB ports have the same problem?

 

Peter

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September 7th, 2008 01:00

Always include PC model and version of Windows in your posts. ;)

 

If this is XP, open Device Manager and expand list under USB. Right-click each root hub and click Power Management tab. Uncheck the box "allow PC to turn off this device..". Repeat for all root hubs.

 

Note: if some hubs don't show the Power Management tab, disconnect the USB device attached to that hub. You may have to move the mouse to a different hub after you uncheck that box for the new hub so you can do all of them.

 

Reboot when you're done.

 

Ron 

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