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14.4K Posts

November 9th, 2006 16:00

can you try to caputer the driver error message...the might provide more info....

150 Posts

November 9th, 2006 22:00

I have had the same problem with the BSOD with the stop code 0X0000000A (0X00000000C, 0X0000001C, 0X00000000, 0X804FC29D) I ran the crash Analysis Tool from Dell & is said I was missing three files two from an AOL program & one I have not a clue what it is, I have tried to restore but all of the restore points, have failed. The next step will be a complete restore to the factory settings.
 
I will let you know how it turns out I plan on doing it tomorrow...
 
XPS 400
Petium D 940
2gb of ram
250gb HD
19" flat panel
 

16 Posts

February 11th, 2007 11:00

Did anything ever become of this? I just got a very similar error this morning:
0X0000000A (0X00000000C, 0X0000001C, 0X00000000, 0X804FC29D)


Message Edited by GollMacMorna on 02-11-2007 08:28 AM

150 Posts

February 11th, 2007 16:00

Yes, The Dell support by Email, narrowed it down to the Video Card, They sent me a new card & I have not had any problems since.:smileyvery-happy:
 
 
 
 
 
 
XPS400
Pentium D 940
2X1gb PC-5300 667Mhz
250gb HD
19" LCD Monitor
 

16 Posts

February 11th, 2007 20:00

Do you, by any chance, have Zone Alarm installed? After my error popped up, I took a look at the minidump file, using the Windows Debugger tool, and found that the last item to crash, before the BSOD, was vsdatant.sys, a file that is used by Zone Alarm Security Suite.
 
The Zone Labs forums seemed to support this... But it might well be a hardware problem, too, as I just had major issues that resulted in my having a video card replaced (a few days ago), along with a motherboard, CPU, and memory.
 

150 Posts

February 11th, 2007 21:00

I'm Sorry to say I did not have Zone Alarm installed ... When you get your BSOD is it over night when you Computer is idle & on or does it happen while you are using it?
 
You can try going into your startup programs & turn them off, reboot. It might take a while to find the program, that could be your problem.
 
To get to the outstanding issues team that helped me...
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