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December 6th, 2009 13:00
DG33A01
I purchased a Dell Vostro 410 through my Boss at work. Oct. 10 2008. So of course after the year warranty goes bye bye. The computer randomly shuts it's self down. And now it won't even boot to see the Dell Logo screen. when i opened the case up, there is a bright orange light lit up on the motherboard. I can't seem to find any help with what that light means. Everything was working fine 1 day ago.
It started acting strange while my wife was listening to Pandora radio. The speakers started thumping and the computer froze. It then booted up fine but while trying to enter World of Warcraft the screen went black and after that i couldn't get into windows, but could get to bios. Now it doesn't even get to bios or the Dell logo screen. It powers up then shuts off 2 times and then the 3rd time it stays on with nothing happening on the screen. And the whole time the bright orange light is lit up on the Mobo.
Any help would be great.


shesagordie
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December 6th, 2009 14:00
Scottc52
Sounds like the video card has failed, you could try removing and reseating the PCIe card and see if makes a difference.
Bev,
Davet50
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December 6th, 2009 14:00
You issue may be the power supply , motherboard or possibly some other component. So to try and do some isolation start by unpluging the computer and then opening the case and removing all the ram sticks, remove all the plug in cards. plug the system back in and try to power it on. Note the indications. Look to see if the disks spin up and the fans spin. If they do and you still have the same indication, the next step is to unplug the power going to the drives. Again power on the computer and note the indications. Again note if the fans spin up. IF they do that is an indication that the power supply is good and the issue is with the motherboard.
A new mother board will run you around 150 from HERE
Scottc52
7 Posts
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December 6th, 2009 14:00
As of right now when the computer is plugged in the light on the back of the psu is Green. The light in the front is blue led its solid and never has changed. and the small light on the top right hand corner of the mobo is orange(amber) its solid. There are no beeps and nothing blinks. I have taken everything out and put it back in. It's windows xp also
shesagordie
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December 6th, 2009 14:00
Scottc52
Check the reading of the power button LED, is it Steady Blue, Blinking Blue, Steady Amber, Blinking Amber or is it Off?
Are there any 'Beeps', or error messages, if there are, please post the exact text of the message?
The Vostro 410 Troubleshooter and Diagnostic Guide is HERE.
Bev.
RoHe
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December 6th, 2009 14:00
The light on the motherboard only means that it's getting power from the power supply.
More importantly, what color is the power button on the tower when it won't boot, and is it steady or blinking?
Have you tried booting in Safe Mode (press F8 before Windows starts to load)?
Can you boot from the Dell Windows Reinstallation CD (BTW: you should always include version of Windows in your posts. :emotion-5:
Power off and unplug from the wall. Press/hold the power button for ~15 sec. Open the case and carefully reseat the RAM modules and PCI cards in their slots. Blow out all the dust bunnies and make sure all the fans are clean and turn freely.
Then remove the motherboard battery and press/hold the power button again for ~30 sec. Reinstall the battery (right-side-up!) and see if it will boot with only mouse, monitor and keyboard attached.
Ron
Scottc52
7 Posts
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December 6th, 2009 14:00
Before it would power up and turn off twice and the third time it would just stay on with nothing going to the monitor. Now after taking the battery out it turns on and the fans seem to be at top speed(loud) but still nothing goes to the monitor.. always says no signal found. So i can't really try a boot disk or safe mode, i was hoping it wasn't the video card it's a Geforce 8600 256mb pci-e. i don't have the money to replace. Unless you guys still think its power or the mobo
RoHe
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December 6th, 2009 14:00
Sounding like a bum video card. But, check to make sure the video cable is connected correctly.
Can you test this monitor on a different PC? Or another monitor on this system?
Ron
shesagordie
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December 6th, 2009 14:00
Bev - Looks like we're on the same wavelength again, today. :emotion-15:
Ron.
We sure seem to be. LOL. :emotion-11:
Bev.
RoHe
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December 6th, 2009 14:00
Scottc52 - Did you try the other things I suggested: Reset BIOS by removing the battery? Safe Mode? Booting from your XP CD?
Bev - Looks like we're on the same wavelength again, today. :emotion-15:
Dave - We type at the same speed...!
Ron
Scottc52
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December 9th, 2009 12:00
So it's the video card thats bad... But i don't know if there might be a warranty from the manufacture? or does dell kill that do only for money? there is no marking or big logo other then nvida on the card itself. Nvida customer support is horrible, not even a phone number to ask questions. Was hoping you guys might help
shesagordie
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December 9th, 2009 13:00
Scottc52
When the video card is part of the computer package you purchased, then the warranty is the same as the PC's warranty.
If you purchased the card yourself from a retail store, then there may be a warranty in effect, you would need to check this with video card's manufacturer.
Bev.
RoHe
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December 9th, 2009 15:00
Bev is right about the warranty. If the video card came with the PC, then it's Dell's warranty, which could be 3 years if you paid extra for the added protection.
Did you buy the PC (or the video card) with a credit card? My MasterCard has a feature where they double the manufacturer's warranty on things purchased with their card for up to a second year. So if an item has an expired 1-yr manufacturer's warranty, they'd cover repairs for a second year from date of purchase. You might luck out and get the credit card company to pay for a replacement video card!
Good luck!
Ron
Scottc52
7 Posts
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December 10th, 2009 16:00
Alright since you guys know all :P
If the new cards that i am looking at require a 450w psu. Will i have to replace the 350 in my dell right now? I read somewhere that dell's psu is made different and will handle most new video cards.
shesagordie
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December 10th, 2009 17:00
Scottc52
Maybe not, but it depends on the video card, what card are you thinking of using?
Bev.
Scottc52
7 Posts
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December 11th, 2009 11:00
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130339
Is the first one
http://www.newegg.com/Product/Product.aspx?Item=N82E16814130528
or that
Both ask for a 450w psu.. I don't know much of anything about video cards so any sugestions would be great!