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48251
March 11th, 2008 13:00
DHP
I have a dell desktop DHP. I am trying to find out how to reset the Bios password. I get DOS screen, I type in a password, it say the password is correct, but then I get press F1 or F2. If I press F1 I get a beep, If I press F2, it will take me to setup and ask for a password, I type in a password, then I confirm the same password and nothing.
Majestic
9.4K Posts
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March 11th, 2008 13:00
Not sure on your model number DHP. Sounds like your using Dell's "in house" number rather than one of the more common names assigned to their various systems. My best guess is you have an Optiplex GX system. For that series there is a jumper on the motherboard which can be used to clear forgotten BIOS passwords. Click here for the GX240 Service Manual and the section pertaining to clearing the passwords.
yowill
11 Posts
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March 11th, 2008 20:00
Majestic
9.4K Posts
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March 12th, 2008 11:00
From your latest description it sounds like the password isn't the problem. I suspect you have a hardware conflict somewhere which is prompting the system for you to enter the BIOS and correct. Since the system isn't giving any error messages on screen, try checking the system's diagnostic lights to see if they will indicate the source of the problem when the F1 - F2 prompt appears at boot. Click here for your model's on-line Service Manual and the section that will explain the diagnostic codes.
I would also suggest clearing the NVRAM which can be useful in resolving boot up issues. After the NVRAM is cleared the system will redetect all the installed hardware and default all the BIOS options back to their recommended factory settings. Click here for a forum FAQ on the topic and follow the instructions listed for your model.