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April 22nd, 2003 15:00

Dimension 2300 - programs slow down

I have a Dimension 2300 running on Windows XP Home.  Periodically, programs will run sluggishly to the point that just a white screen will appear and perhaps either the systems crashes or the program recovers.  Would formatting the disk and restalling windows XP home solve the problem?

Thanks,

Noreen

292 Posts

April 22nd, 2003 18:00



@noreenrose wrote:

I have a Dimension 2300 running on Windows XP Home.  Periodically, programs will run sluggishly to the point that just a white screen will appear and perhaps either the systems crashes or the program recovers.  Would formatting the disk and restalling windows XP home solve the problem?

Thanks,

Noreen



Hi Noreen

Wiping and reinstalling window's would very likely eliminate you problems. Unless you want to post back to try a few other steps first.

Dell Dimension 4100 (incase upgrade) Intel(R) 2.4(oc 2.8) specs


24 Posts

April 22nd, 2003 22:00

Have you added any new software or hardware lately that may cause the issue?  Have you scanned for a possible virus infection?  Viruses also causes systems to slow down.  Also, is there an unusual noise coming from your hard drive?  A bad hard drive nay cause a system's performance to flunk.

Also, try this links from Dell Support to help fix your system slow issue.

Clean Booting:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q310353

System Configuration Utility:
http://support.dell.com/us/en/kb/document.asp?DN=1056006

47 Posts

April 22nd, 2003 22:00

Noree, you might want to condiser other steps prior to re-installing and formatting your hard drive.  You can try to run the Recovery console (chkdsk) and windows repair to eliminate the errors you are getting.

2 Intern

 • 

28K Posts

April 23rd, 2003 03:00

Noreen,

Did this problem just appear in the last few days?  If so, see the following:

http://www.pcworld.com/news/article/0,aid,110385,00.asp

The solution for now is to use Control Panel - Add-Remove programs to uninstall the 811493 securtiy update.

Steve

292 Posts

April 23rd, 2003 07:00



@volcano11 wrote:

Noreen,

Did this problem just appear in the last few days?  If so, see the following:

http://www.pcworld.com/news/article/0,aid,110385,00.asp

The solution for now is to use Control Panel - Add-Remove programs to uninstall the 811493 securtiy update.

Steve



Hi volcano11

Good information on 811493,,,,,Did you have  it installed ? I havent installed it yet. It does sound needed. If its easy to remove I may go ahead and install it , and ditch it till ms bugs it out,,,,,,,, if its to bad.,,,,,,Thanx,,

Dell Dimension 4100 (incase upgrade) Intel(R) 2.4(oc 2.8) specs  

 


April 23rd, 2003 11:00

Try this while in Recovery Console:

chkdsk c: /p /r

Or, you may try running MSCONFIG and disable startup items. One or more programs running on the background may be causing the problems.

2 Intern

 • 

28K Posts

April 23rd, 2003 13:00

rustymt,

Yes, I have it installed and haven't noticed any slowdown effects.  According to the MS newsgroups, the problem seems to be a conflict between the update and certain running configurations of antivirus software, but nothing is clear as to the exact cause and it is therefore unclear as to how many computers are affected.  Fortunately, this in one of the updates that can be removed in Add/Remove programs, so if it does bite you, it's easy to fix.

Steve

292 Posts

April 23rd, 2003 19:00



@volcano11 wrote:

rustymt,

Yes, I have it installed and haven't noticed any slowdown effects.  According to the MS newsgroups, the problem seems to be a conflict between the update and certain running configurations of antivirus software, but nothing is clear as to the exact cause and it is therefore unclear as to how many computers are affected.  Fortunately, this in one of the updates that can be removed in Add/Remove programs, so if it does bite you, it's easy to fix.

Steve



Hi volcano

Iam going to install it to.,,,I have enough hacking and entry attemps as is,,,,,,,,,,,,lol,,,,I like to plug every hole I can. Yes it is nice this patch can be removed, and easy to.

I have Symantec AV and firewall. They do a bang up job,,,,,but the programs are getting very large and I do Have to deal with the various firewall con's. But its well worth  it. I would never be with out them. So ill just try the patch  and see.

Thanx for the replies,,,,,take care.......later

rustymt

  


April 24th, 2003 16:00

Thank you everyone for your advice. I did a clean boot and stopped unnecessary startups and the computer seems to be running faster with no hiccups.

Much appreciated,

Noreen

April 24th, 2003 18:00

Hello again,

There are 4 icons: setup wizard, LAN connection, pervasive engine for Maximizer and volume.

Possible future problems?

Thanks, Noreen

292 Posts

April 24th, 2003 18:00



@noreenrose wrote:
Thank you everyone for your advice. I did a clean boot and stopped unnecessary startups and the computer seems to be running faster with no hiccups.

Much appreciated,

Noreen


Hi noreen

Glad you have your computer running better. Just curious, how many icons do you have running down in the bar by your (clock) time.

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