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October 19th, 2007 18:00
Dimension E310 restarts automatically
Folks,
First post with Dell and hoping to find some ideas here...
I have a Dimension E310 that will restart by itself at random times. At first, I thought there might be a virus doing this, but the PC is clean. You will be working and it's appears as if a "ghost" is pushing the on/off button according to the process it takes. Then, when trying to restart it will try for a 1 second or so and restart..click/click - just from the power button. If you give it time or unplug main power it "might come up" and run for 10min-20min..pending. Beep codes and lights aren't helping much since it's so random and at different times.
Now, here's what I've done so far...
- I know about blue screens and it's set to NOT automaticall restart.
- BIOS has been upgraded from A03-A04 and defaults loaded.
- Power Supply has been replaced.
- Memory had been tested and also replaced.
- The F12 Express Diagnostic test (the one time it made it through) showed nothing.
- All internal fans are working fine and clean.
- Heat seaker deal is clean and is not over-heating.
- All cable and memory have been re-seated.
- I will do it's quick stop/start when hard drive, cd drive are disconnected.
This thread is almost an exact match to what's happening and it ends with
"Hi,
I've had a similar issue. After troubleshooting I believe it was a faulty power button on the front of the case. hope this helps."
I've had a similar issue. After troubleshooting I believe it was a faulty power button on the front of the case. hope this helps."
The E310 does have an all-in-one type power button in front with lights, 2 USB ports. etc that worries me! Andy there might have been an issue recently where pulling out a flash drive caused..lets say... a little friction :) I wonder if that is enough to blow this power button unit and make it faulty.
Anyone else had to replace this piece?
Any help would be greatly appreciated.
Jeff
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ManyDimensions
1.3K Posts
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October 19th, 2007 18:00
jwilson499
2 Posts
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October 19th, 2007 19:00
Message Edited by jwilson499 on 10-19-2007 01:21 PM