9 Legend

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33.4K Posts

June 5th, 2009 05:00

Sounds like a bad memory module in DIMM slot 1.   Reseat the memory module and see if that helps.  If not, it will need to be replaced.

Reseat - with the PC powered off, remove the memory module then reinstall making sure it's fully and correctly seated.  Memory is static sensitive (like most PC components) so at a minimum touch a metal part of the PC chassis before touching the memory modules and then only handle them by the edges.

If it does need replacing, other than a Dell replacement, suggest Crucial memory as their memory is guaranteed to work in Dell's.  www.crucial.com

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