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6 Posts

5199

January 27th, 2005 14:00

Dodgy graphics rendering

Hi,
 
Can any one tell me why my computer, and several of our other users, has a problem with image/form overlap/refresh when I scroll down?
 
We all have Dell Optplex 60's.
 
What happens:
- If I scroll down and a form element or dynamic graphic is displayed I often get a "repeat" of those elements or they simply do not display.
 
How I currently solve the problem:
- I scroll up and down until it fixes itself.
 
As you can guess this is very frustrating.
 
I have updated my graphics and video driver from the dell website, but this has made no difference.
 
PLEASE HELP! :smileyindifferent:
 
Thanks

11 Legend

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47K Posts

January 29th, 2005 16:00

You have given No OS Version.
No Service TAG.
No video Card version.
No indication that you have a dell whatsoever.
Scroll down in what application?

Windows does this occasionally when its out of Memory.
There is no generic cure all.

7 Posts

February 3rd, 2005 18:00

Ok then I will add my 2 cents.

System Optiplex GX 260

Service Tag:  Many different systems doing this in the office.

OS Windows XP Pro SP1

Application Word 2000 SP3 (Office 200 SP3 installed)

Display type Intel Intergrated with latest driver installed.

Problem:  Words will over lap or not display correctly in the middle of the screen intermittently.  You can min the document and restore it to the screen and things appear normally.  Should I roll back the driver?  Any one have any insight in to this issue?

 

Allen

6 Posts

February 7th, 2005 10:00

Ok.
 
I am using:
- Windows 2000 SP4
- I do not know what video card I have...the one that is supplied with the Dell Optiplex GX60...so yes I have a Dell
- It is when I scroll down in any application...word, IE, excel, etc.
 
My service tag number is: D4R311J
 

7 Posts

February 7th, 2005 13:00

I have found a different thread on this board that mentions using the Intel driver not the made fro Dell from Intel driver.  I went to the Intel site and downloaded the one for my system.  Seems it may have cleared up the issue.

 

Give it a try.

Allen

6 Posts

February 7th, 2005 14:00

Ok thanks! Do you have the URL to it? Or do you know what kind of graphics card it is?
 
Thanks :smileyhappy:

Community Manager

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56.9K Posts

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232.1K Points

February 7th, 2005 16:00

mcai7gh2,

Dimension 2300, 2300C, 2350, 2400, 4500C, 4500S and Optiplex SX/GX260, GX60 use the Intel 845 video driver -
* Click Intel 82845G Graphics Controller

* Click your operating system
* Click Go!
* Click the latest Graphics Driver
* Next to English, click the file
* Click Download (recommended site)
* Click Save
* Click the Desktop icon
* Click Save
* Double click the downloaded file from your desktop. Follow any prompts to install the driver

6 Posts

February 8th, 2005 08:00

Thanks Chris. Have now installed it and will see if it fixes the problem! :smileyvery-happy:

6 Posts

February 8th, 2005 09:00

I have installed the new driver and I am still getting the problem :smileysad:. Any suggestions?

7 Posts

February 8th, 2005 16:00

Make sure you have the current updates on your applications.  I had to update my office to sp3 as well.
 
Allen

6 Posts

February 9th, 2005 09:00

Ok thanks, I will try doing that as well. It still happens in all applications, even if they are up-to-date or not :smileysad:
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