Downloads

Turn on the COOKIES, And she will work.

Thommy,

Go to the downloads page here:

http://support.dell.com/us/en/filelib/


Sam

Thanks but that is the page I am talking about i click on the link i need i go to the next page and it asks me for the pc type or tag number i enter either and it will send me right back to the page you gave the link for ??? I dunno I am lost for a answer

Try turning off your firewall (ZoneAlarm, Norton Internet Security).

Jerry

Do not know why it does that, anyway gald to see it working now

Jerry

Cheers

That was it ...didn't think that would be a problem
Silly really.... but thank you so much

KT

Jerry wrote:

-Try turning off your firewall.


Thommy,

What firewall are you using??

I don't see why a firewall would prevent you from accessing the Dell downloads page, unless it's not properly configurated.

I previously used ZoneAlarm and didn't have to disable it at all.

I currently use Tiny Personal Firewall and still have no problems accessing any webpages.

I have never nor will I ever close or disable my firewall if I was unable to access any webpage on the internet.

And YES, cookies will probably have something to do with that too.

For a better control on cookies, I would recommend upgrading (if you have not already done so) to Internet Explorer 6, which will provide a privacy setting to control cookies.

If not, then there are free software programs that you can try.

Here's a great one: Cookie Jar

http://www.jasons-toolbox.com/cookiejar.asp

Good luck.

Sam

Well I use Norton Internet Security, firewall, antivirus 2002 and all the rest. I didnt think of cookies when I was trying ....ah well.... but once Jerry said firewall ..it all made sense. I have IE 6, I run XP on my machine ...will have to adjust the cookie setting a bit...Thanks to all who gave me suggestions