The electrical surge may have damaged your motherboard. If so, then the only remedy is to replace the motherboard. Before coming to that conclusion, however, first go into your BIOS setup program (press the F2 key immediately after you start your computer and set your IDE controllers to "Auto". You may also want to try clearing NVRAM by using the procedure in the following document:
Sorry it took so long to respond. I tried what you suggested and no change. Is it possible to have a portion of the motherboard damaged and not the hold thing? Just curious--and by the way, thanks for your assistance in this matter--it's pretty frustrating
volcano11
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28K Posts
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November 14th, 2003 03:00
The electrical surge may have damaged your motherboard. If so, then the only remedy is to replace the motherboard. Before coming to that conclusion, however, first go into your BIOS setup program (press the F2 key immediately after you start your computer and set your IDE controllers to "Auto". You may also want to try clearing NVRAM by using the procedure in the following document:
http://support.dell.com/us/en/kb/document.asp?DN=FA102353
Steve
Message Edited by volcano11 on 11-13-2003 11:36 PM
egroup7
6 Posts
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November 14th, 2003 17:00
Sorry it took so long to respond. I tried what you suggested and no change. Is it possible to have a portion of the motherboard damaged and not the hold thing? Just curious--and by the way, thanks for your assistance in this matter--it's pretty frustrating
G