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November 23rd, 2009 09:00

error 10 (sound)

did a reinstall (windows xp) now when i try to use my media player i get the code 10 error device cant start can anyone help me?

4 Apprentice

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3.4K Posts

November 23rd, 2009 09:00

did a reinstall (windows xp) ...

Hello,

When you reinstall Windows, you then need to install other items in a specific order or things just don't work right.

Note: Some devices may not function properly if the drivers are installed out of order.

Install your version of Windows.

Install the following software and drivers in the order listed below.


***** 1.***** Desktop System Software (DSS) or Notebook System Software (NSS) - A vital utility that provides critical updates and patches for the operating system. If you are reinstalling the operating system or updating all the computer’s drivers, it is imperative that this software be installed first.
Currently, the DSS and NSS are not required for systems with Windows Vista installed. This is located under the System and Configuration Utilities Category on the Drivers and Downloads page.
2. Chipset - Helps Windows control system board components and controllers. This is located under the Chipset Category on the Drivers and Downloads page.
3. Video Adapter - Enhances video performance. This is located under the Video Adapter Category on the Drivers and Downloads page.
4. Network Interface Card (NIC) - Enhances the network controller for Internet or network access. This is located under the Network Category on the Drivers and Downloads page.
5. Audio Adapter - Enables and enhances the audio controller. This is located under the Audio Category on the Drivers and Downloads page.
6. Modem - Allows dialup capability. This is located under the Communication Category on the Drivers and Downloads page.
7. Wireless Network Card - Enables and enhances the wireless network controller. This is located under the Network Category on the Drivers and Downloads page.
8. Touchpad, Pointer, Trackstick, Mice, and Keyboards - Enhances the pointing device features. This is located under the Mouse & Keyboards Category on the Drivers and Downloads page.
9. Other Devices
* Bluetooth Module
This is located under the Communication Category on the Drivers and Downloads page.
* Dell Wireless Mobile Broadband Cards
This is located under the Communication Category on the Drivers and Downloads page.
* PCMCIA/Smartcard controller
This is located under the Security Category on the Drivers and Downloads page.

Dell drivers and downloads page http://support.dell.com/support/downloads/.

NOTE: If your system download page offers a DSS or NSS file in the 'System and Configuration Utilities' Category. And you have already tried to install some drivers, you will need to reboot in Safe Mode to install the DSS or NSS file, and the chipset. Then reboot the system and install the rest of the drivers in the correct order.

5 Posts

November 23rd, 2009 15:00

ive tried but my warranty is dead and cant get the down loads i need

4 Apprentice

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3.4K Posts

November 23rd, 2009 16:00

ive tried but my warranty is dead and cant get the down loads i need

Hello again,

You don't need your warranty, you can download the files you need from HERE. Once you get to that page just input your model number, and it will open a page with all the files for that system. :emotion-55:

December 8th, 2009 13:00

I'm having a similar problem, I didn't get everything in that order though. Can I uninstall them and then get them in the right order so I don't have to reinstall? Or do I have to reinstall?

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