From the description either the hard drive has failed or there is a corruption on the hard drive causing Windows not to load.
Many Dell's have a diagnostic partition on the hard drive, accessed by F12 at boot up and if yours has this, run the diagnostics to see if anything shows up. If all is OK then the first step would be to boot from the Windows XP disc and run a "Repair" operation, and if it was just a corruption that will take care of it. When you the Windows XP disc starts you will be given several options, one is "Repair", select that option.
fireberd
9 Legend
•
33.4K Posts
0
June 9th, 2010 05:00
From the description either the hard drive has failed or there is a corruption on the hard drive causing Windows not to load.
Many Dell's have a diagnostic partition on the hard drive, accessed by F12 at boot up and if yours has this, run the diagnostics to see if anything shows up. If all is OK then the first step would be to boot from the Windows XP disc and run a "Repair" operation, and if it was just a corruption that will take care of it. When you the Windows XP disc starts you will be given several options, one is "Repair", select that option.
moverofmtns
5 Posts
0
July 25th, 2010 14:00
Sorry for the delayed response, but thank you, thank you, thank you. It worked! I really appreciate your help.