638 Posts

July 12th, 2002 15:00

What model of computer are you using?
That post message is displayed after any recoverable error message.
What changes did you make prior to getting this message?
When you were in setup and noticed that your HD & CD-ROM were not recognized, did you notice what was next to IDE Controller ( configures the integrated primary and secondary EIDE controllers and detects the types of drives attached to them )?
Pamela

Vision without action is a
daydream.........
Action without vision is a
nightmare........

Message Edited on 07/12/02 07:40AM by Pamela

10 Posts

July 12th, 2002 15:00

- What model of computer are you using? Dimension 8200
- That post message is displayed after any recoverable
- error message.
- What changes did you make prior to getting this
- message? None. We just noticed it when we turned it on.
- When you were in setup and noticed that your HD &
- CD-ROM were not recognized, did you notice what was
- next to IDE Controller ( configures the integrated
- primary and secondary EIDE controllers and detects
- the types of drives attached to them )? NO I will look later though.

Thanks...

10 Posts

July 12th, 2002 16:00

Thanks..

I am wondering if I will VOID my warranty if I open up the computer. We have only had it since November so it is still under warranty.

638 Posts

July 12th, 2002 16:00

Here is your systems Setup Menu:
http://docs.us.dell.com/docs/systems/dim8200/syssetup.htm#1097056
Here is your systems Error Codes and Messages info:
http://docs.us.dell.com/docs/systems/dim8200/codes.htm#1101572

Pamela


10 Posts

July 12th, 2002 18:00

Thank you for all your help.

10 Posts

July 12th, 2002 18:00

Yes, It seems like I do hear it spinning. I got a message back from Dell and they are telling me to Flash the Bios.

josterberg wrote:
- All of the "action" you are seeing is being
- generated by your BIOS (firmware) chip. I would
- suspect the fact you can go no further means your OS
- has totally crapped out, or more likely you have
- encountered a catastrophic hardware failure. Your
- hard disk drive would lead the list of possible
- culprits. My Seagate HDD went bad, as well as many
- other 8200 owners. Do you hear the hard drive
- spinning??? JJO
-
-



638 Posts

July 12th, 2002 18:00

No, you won't void your warranty. You can open up your computer and look in there
all you want. Dell just doesn't want you to have an "Non-Dell " technician mess with it while it is under warranty. Which is understandable. Those two links are to help you determine whether a call to Dell is in order. If so, call Dell and they will walk you through their troubleshooting protocol that will determine whether a piece of hardware needs to be replaced.
1-800-624-9896
Pamela


46 Posts

July 12th, 2002 18:00

All of the "action" you are seeing is being generated by your BIOS (firmware) chip. I would suspect the fact you can go no further means your OS has totally crapped out, or more likely you have encountered a catastrophic hardware failure. Your hard disk drive would lead the list of possible culprits. My Seagate HDD went bad, as well as many other 8200 owners. Do you hear the hard drive spinning??? JJO

538 Posts

July 30th, 2002 12:00

nt = No Text

windows M E 8100 p4 1.3 256 mb rdram p.c.800.. n.a.v 2002 re-formatted and re-installed windows 1 time, 7/ 29 02 road runner broadband. toshiba modem pcx 1100u internet explorer 6.0 nothing else special. but special to me.

10 Posts

July 30th, 2002 13:00

Thanks, I did get it fixed. I flashed the RAM and reseated the cable on the HardDrive. It is working Great now.
henryhll wrote:
- nt = No Text
-
- windows M E
- 8100 p4 1.3
- 256 mb rdram p.c.800..
- n.a.v 2002
- re-formatted and re-installed windows 1 time, 7/ 29
- 02
- road runner broadband.
- toshiba modem pcx 1100u
- internet explorer 6.0
- nothing else special.
- but special to me.
-



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