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January 11th, 2008 20:00

ERROR PLEASE HELP!

Thank you for reading, earlier, about 3 days ago, I tryed to run a system restore on my computer, HOWEVER it didn't work and said to restart the computer and try again so I did. The next time I tryed to do a system restore my computer wouldn't load and gives a "disk read" error please help and tell me how to fix it! Thank you,
 
Malvrak

2 Intern

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3.3K Posts

January 11th, 2008 20:00

  Right click on "my computer", click "properties", "system protection", and ensure that there's a check in your "local Disk" box

January 11th, 2008 20:00

no see when I try to start my computer it stops before it says windows xp and says press control alt delete to restart and everytime I try it says the same thing "disk read error" :(

January 11th, 2008 20:00

what do you mean? I guesse, windows xp, RAM like 512 I think, XPS, sorry thats all I know im not very good at computers I hope that helps :(

2 Intern

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3.3K Posts

January 11th, 2008 20:00

  Oh, ok, sorry...What are your system specs?

2 Intern

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3.3K Posts

January 11th, 2008 20:00

  Doesn't help at all.
Model of computer, raid no raid, ect. Sounds like you've lost a drive, but wouldn't venture to say without more info, sorry

January 11th, 2008 21:00

thats ok, however it I did lose a drive somehow how do I get a new one through DELL I presume? :( or mabey a whole new computer :(

January 11th, 2008 21:00

yes

2 Intern

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3.3K Posts

January 11th, 2008 21:00

  call the Dell support line, they will have you do some tests, and then they will get you a new drive.

2 Intern

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3.3K Posts

January 11th, 2008 21:00

   Is it still under warranty?

January 11th, 2008 22:00

ok thank you very much :)
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