Errors, errors, errors....

Question

When I install a new program, any new program, such as I downloaded and installed iTunes, I then get and error message when I go to start the program.  At first I thought it was just with iTunes, and I tried uninstalling and then reinstalling it probably 7 times all with no avail.  Then the other day I tried to install a program for photo editing that came with my digital camera.  It installed fine from the CD-ROM, but then when I went to start the program, the same error box came up.   The error box is the one generated by Windows, I believe, that gives you the option to send an error report or 'Don't send'. I think it also says something about 'the program must be shut-down' or terminated...   I have no idea where or how to go about fixing this one.   I have run all of my Windows updates and even checked my Anti-Virus software.  Everything there is fine.  Hmmmm...   Help please!!!   allseyez

MRF4700 · Answer

It would help to know what computer model and operating system you are using? Have you tried a System Restore to a point where you were not getting the errors?

allseyez · Answer

Sorry...I was just so frustrated I forgot to mention that stuff....I am running XP and have a E520....It is only about a year old and coveniently the warranty just expired...HAHA.   I have tried a system restore but it won't let me go back to any point at all.

allseyez · Answer

It runs....but then it says that it cannot be restored to that point...I have tried all the points I have in there.

MRF4700 · Answer

At this point, I would say to try a check disc and sweep of your hard drive. Eliminate the temporary and internet files. Then, defragment your hard drive. There is a slim chance that the error messages will go away but, if not the least time consumning and less headache would be to do a 'PC Restore'(Cntrl + F11) this will return your system to an 'out of box' status from the factory.(All updates and personal data will be lost, unless backed up prior to this procedure)

MRF4700 · Answer

allseyez wrote:

I have tried a system restore but it won't let me go back to any point at all.

Do you mean there are no restore points for your system, or the System Restore process runs but, it is not successful?

allseyez · Answer

How exactly do you do the check disc and sweep.  I know how to defragment and I have heard of the priors, but have never done that.  And I know how to eliminate all the temp files....I don't have a way to backup everything so that will be an absolute last resort!!

MRF4700 · Answer

Click My Computer > 'C' Drive(Local Disk drive) > Properties > Click Disk Cleanup tab > at finish, check tick boxes next to Temporary Internet files, Temporary files, Recycle Bin > click ' OK' > after ' Are you sure you want to perform these action?' click Yes.   Perform the Disk Defragmentation.

allseyez · Answer

Nevermind.  I know how to do that...Thank you very much for all your help...I'll let you know how this goes.

allseyez · Answer

Well I did all that....except the error-checking part wouldn't work...And I still can't run any other programs.

MRF4700 · Answer

If you defragged the hard drive, try a System Restore once more? If that doesn't work, then you'll probably need someone who is comfortable editing the registry. All I can suggest after this, is the PC Restore...

allseyez · Answer

I did the defrag...and then tried another restore and it still won't let me go to anydate.  Even yesterday's point (I have it set up to set restore points once a week).  So...I have edited the registry before for other things....So if you can tell me the step by step i think I can do it....but if not, I might just have to find a backup hard drive for my stuff and pc restore it.  thanks for you help again!!!   allseyez

MRF4700 · Answer

allseyez   Check your messages?(Yellow envelope at top of your Forum page)

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Errors, errors, errors....

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