Unsolved
This post is more than 5 years old
19 Posts
0
9276
January 31st, 2004 23:00
Errors Reinstalling Windows XP Please Help!
this happend to my last computer when i tried reinstalling windows xp i phoned tech support we went threw all the steps and then he told me to get a system exchange , today i wanna reinstall windows xp and im getting the same errors here are the errors.
1. I put the Operating System CD in the drive and restart i push f12 then click on cdrom it loads up all the stuff at the bottom then tells me to click enter i do and it gives me this error.
Setup did not find any hard disk drives installed on your computer make sure any hard disk drives are powererd on and properly connected to your computer and that any disk related hardware configuration is correct this may invole running a manufacturer supplied diagnositic or setup program setup cannot cotinue to quit setpuip press f3
Techinal Information
*** Stop: 0x0000007B (oxf898563c , oxc0000034 , 0x00000000 , 0x00000000)
2. I put the CD in and install it wile windows XP is running i follow the onscreen options and update like it says then it reboots then it does the stuff at the bottom and then it says this error.
a problem has been deteted and windows has been shut down to prevent damage to your computer if this is the first time youve seen this stop error screen restart your computer if this screen appears again follow these steps. check for viruses on your computer remove any newly installed hard drives or hard drive controllers check your hard drive to make sure it is properly configured and terminated run chkdsk /f to check hard drive corruption and then restart your computer.
I have a Dell Dimension XPS System.
No Events found!
Paul_19
19 Posts
0
February 1st, 2004 00:00
robnalex
2 Intern
•
720 Posts
0
February 1st, 2004 00:00
Paul_19-
1. When you press F12 is the windows installation CD in the CD drive? If not, this would explain the error message because windows is trying to boot from a CD isn't there.
2. A reinstallation from within windows (while windows is running) is not a good idea. At this point you really need to do a 'clean install' to get rid of the mess you've got. Here are a couple of good guides:
http://www.winsupersite.com/showcase/windowsxp_sg_clean.asp
I like to use this guide, but you have to remember when you get to Step 5. (Choose an Installation partition) to DELETE the partition on which the present windows installation resides. This will be the largest partition. You can leave the little 32MB Dell partition alone unless you wish to delete it.
Here is another installation guide:
http://support.dell.com/us/en/kb/document.asp?DN=1066312
Good luck! Post back if you need more help.
Rob
Denny Denham
2 Intern
•
18.8K Posts
0
February 1st, 2004 00:00
You have not set your CD-ROM drive as the first boot device in BIOS. If you do that when you restart the computer you will see "Press any key to boot from CD..." on a black screen. If you do not press a key before the third period in that prompt appears the system will boot to Windows. If you do press a key in time you will not be given a choice of pressing F2 or F12. Instructions for setting your CD-ROM as the first boot device are here.
Paul_19
19 Posts
0
February 1st, 2004 01:00
it already is cdrom in my boot bios and i do press any key , same error over and over
Denny Denham
2 Intern
•
18.8K Posts
0
February 1st, 2004 03:00
Do you see any of the opening screens in the Windows XP installation? If so, which is the last one that is displayed? Also, are you reinstalling Windows on a computer which is currently running it?
Message Edited by Denny Denham on 01-31-2004 09:04 PM
axiom21
15 Posts
0
February 2nd, 2004 05:00
I would perform a clean reinstallation of XP. There's a specific order you need to follow when reinstalling XP and all of your drives. I would first reformat the harddrive and start out clean; otherwise you will the same crud and conflicts when you do a basic/fast reinstallation. To reformat your hard drive:
1. diconnect from the internet and disable your internet connection.
2. insert the Dell Deminsion Resource CD - Drivers & Utilities.
3. restart your computer and when it first starts up again, hit F12 or F2 in some cases.
4. you should be given choices then.. now select #4 - Open a DOS
5. D:\csd> should appear
6. type the word "debug" and hit enter . avoid the quotation marks and period
now type the following. If you notice the first part is already showing, then type the remaining; such as if it shows -F already and you are to type -F 200 L1000 0, then only type the 200 L1000 0 not the -F if it's already showing. Now here's the following which should appear on your screen .. just follow it and type what's required:
-F 200 L1000 0 (hit enter) 0 is the #, not the letter
-A cs: 100 (hit enter)
254D:0100 mov ax,301 (hit enter) *there's a space between the mov and ax,bx,etc
254D:0103 mov bx,200 (hit enter)
254D:0106 mov cx,1 (hit enter)
254D:0109 mov dx,80 (hit enter)
254D:010C int 13 (hit enter)
254D:010E int 20 (hit enter)
254D:0110 (hit enter again)
-g (hit enter)
Program terminated normally.
Now you will want to take out the Dell Resource CD and put in the windows XP cd and restart your computer.
Now you will be reformatting your drive. Just follow the steps it tells you and the website someone above in this forum suggested is an excellent site to use for the step by step with reinstalling xp: winsupersite dot com. I would go to this website and print the instructions for reinstalling XP, before doing it.
When you've completed the step by step for reinstalling xp, you will want to install your drivers. There's a specific order you need to do that in:
First restart your computer and insert the Dell Drivers & Utilities Cd:
1. Install Chipset Drivers then restart
2. Install Video Driver then restart
3. Install Audio Driver (which may be on the creative Cd instead) then restart
4. Install Network Driver (on the Dell Drivers & Utilities Cd) then restart
5. Install the Modem Driver (which is usually on a diff cd) then restart
6. Now you can install your software such as: printer, msn, Aol, Earthlink cd, cyberlink DVD, etc. I usually install the anti-virus program last; considering it causes a lot of conflict.
after that, I would check for all windows updates.