General Question

Question

Over the weekend, was talking with Dell support on some problems on my father-in-law's computer which we had recently bought. Running slow, freezing up, etc. The 'technician' had me turn off the computer, unplug power supply and then hold the power button for 45 seconds. I asked him what this did, but couldn't understand him due to accent. What does this do to the computer?

DELL-Donald K · Answer

It drains all power from the capacitors on the motherboard & ensures that any information in Random Access Memory is scrubbed (Virus is main concern)

Locked Topics – Desktops General

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