Unsolved

This post is more than 5 years old

14 Posts

7167

December 6th, 2004 22:00

HELP for program crashes

OK I have tried nearly everything to stop this problem.  My D4600 with 2.4 gb P4 and 1 gb Ram is crashing only on very specific programs with high graphics or video content. Plus DVD/CD burning software and certain portions of AOL. 
 
Here want happens...  Start up Ahead Nero Smart Start or WinDVD 5 and the programs crash immediately.  However if I start individaul Nero utilities they function OK, except video editing/viewing functions. This is also true for DVD Shrink authoring view function. It does not work either.  WinDVD 5 player and MS Media Player is not usable for DVDs, but Interactual player 2.0 functions great.
My kids installed the New Sims 2 which at first worked fine, but was the first thing to crash when the problem started. The Older Sims program packs work fine along with older games we have. (and yes I have installed DirectX 9.0c)  But the final icing on the cake is I am stuck in WinXP SP1.  If I install SP2, the START and Task bar disappear on reboot and Explorer.EXE locks up for the most part.
 
I do not know were to turn.  The problem with not go away. I have re-istalled WinXP, all the programs from scratch.  Upgraded to Bios A12 plus all the latest drivers for everything componenet,  and the problem continues.
 
I was told by a tech guy that is sounded like a video card or Sound card problem or other hardware problem. So I put in graphic and sound cards.  The Ram was also checked and it is good. Processor diagnostics check out good. Nothing indicates a component problem through diagonistics.
 
Does anyone have any good ideas?  Please let me know.  Thank you for your help.
 
Jblakus
 
D4600, A12 bios
1 gb 3200 DDR ram
80 gb HD,
Nvidia 5200FX w/ 256mb
SB Live 5.1 sound
Nec 2500A DVDRW
56K modem
plus other standard board and features
 

551 Posts

December 6th, 2004 22:00

You sound pretty sure about hardware being ok.

You could try all applications stopped at startup with msconfig and then allowing one back in at a time until you have one of the consistent problems surface.

December 6th, 2004 23:00

view your taskbar manager, processes if you know what that is. right click on start up bar thing, task manager.. processes then see what ahppens when you run those "extreme" programs, what goes up or down.....

14 Posts

December 7th, 2004 02:00

Badhairdude02,

thank for the reply.  Good Idea, but I already tried it. Got the recommendation from the EA Games site for troubleshooting Sims2.  No help that is another reason I believe it to be something in the hardware.

14 Posts

December 7th, 2004 02:00

Thank you for the repy. I have already stripped my startup of everything including virus scan. No help or clues discover there. Any other ideas?.
Jblakus

December 7th, 2004 04:00

weird because a gig of ram......... it shold be able to run, so what happens when you see the processes and it crashes? how many programs are you running.... how much commit charge do u have

14 Posts

December 7th, 2004 14:00

Badhairdude,
The meesage for SIMS 2  only says " The program has crashed while attempting to start."  No log or other information is given
 
Other programs like WinDVD give the standard Windows box that the program has been shutdown because of a critical error followed by the box asking if I would like to send a report to MS.  The only good here is a log of the event, but techie say nothing revealing is given. 
 
What do you mean by Commit Charge?
No Events found!

Top