Help me fix my unknown problem please.

Question

I recently attempted to install Norton Internet Security 2006, and midway through my computer forgot how to run any applications, programs, or open any files. I am unable to perform a system restore. I've tried repairing the Windows XP OS with the disk. Midway through the process an error popped up stating                                                                COM+ Setup Error                               Sub component COM+ raised an exception while proccessing the                             OC_COMPLETE_INSTALLATION setup message.                             d:
t\com\com1x\src\complussetup\comsetup\csetuputil.cpp(line 3406)                             Error Code=0x8007007f                               the specified procedure could not be found.                             Failed to load the library 'C:\WINDOWS\System32\catsrv.dll'.   Message Edited by cpustupid on 01-17-2006 09:37 PM

mccarthy001 · Answer

Did you fiddle with the BIOS *any at all* recently?

cpustupid · Answer

No i didn't do that or much else before it turned into a big paper weight. Message Edited by cpustupid on 01-18-2006 08:40 AM

RoHe · Answer

Com+ is an XP component. If it's missing or it's registry key is damaged, you may not be able to do a Repair Reinstall.

Reboot and press F8, select: last known good. If that doesn't do it, and if your system was shipped after July 14-2004, you could use the PC Restore partition on the HD. Reboot and press ctrl-F11 before XP loads. Follow the prompts and it will reset your system exactly the way Dell shipped. All your personal files and XP Pupdates will be lost so I hope you've backed up recently.

You may want to post this on the Software-XP forum for some input from the resident experts over there before doing much more.

Ron

joesac · Answer

try this, open up the the case and take out the battery and leave it out for a hour or so.this will reset the bios.make sure you unplug the power.... joesac

joesac · Answer

DUMP NORTON..... sac

rickmktg · Answer

@joesac wrote: DUMP NORTON..... sac To add to a recent post, simply click on it, pick Message Options, then Edit.

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Help me fix my unknown problem please.

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