help (outlook express)

Mollee,

Your POP address should not be pop3.norton.antivirus. You have to go and change it to the correct Isp POP address.

Dell 4300 XP Home Edition
Pent 4 1.6HGz
40 GB Western Ditigal
128 MB Sdram (Duh)
ATI Rage Ultra 16MB
NEC NR 7800A Cd RW/Floppy
Conexant HSF V92 Modem
Creative SB Live Sound
Altec Lansing ACS-621 w/Subwoofer
Epson 880 Printer
HP ScanJet 3400
ZoneAlarm
Norton Antivirus 2002

I have not made any changes on it.

Dan, I am a little fuzzy on what you are saying???
My settings look correct when I go to tools, advanced it shows the
correct settings. Do I change the pop up that comes up when
I hit send and recieve on my email?




















Message Edited on 05/03/02 09:12PM by Mollee

Depending on your version of NAV, this is normal. Norton sets up a proxy server to scan incoming email in real-time and it is as you indicated. It will do no harm to change it back to your email provider server settings however, NAV will change it back on next boot when you open OE.

Every now and then there can be a little glitch between OE & NAV causing OE to fail to respond checking new mail. This is usually cured with a reboot but if not, I would suspect a temporary problem with the email server.

FWIW, my NAV 2001 changed the mail server as you indicated however, NAV 2002 does it's job without it.

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Mollee, I had this same problem this afternoon; perhaps this will help you as well.

http://delltalk.us.dell.com/messages/message_view-topic.asp?name=sw_winxp&id=zyrnw

Aka

Dim 4300, 1.5
WinXP Home
256 ram
40g hd
Zone Alarm(free)
AVG anti-virus(free)
Adsubtract Pro
Motorola Surfboard SB4100 cable modem

Message Edited on 05/03/02 10:26PM by akalookn4u

Went in and changed from pop3 norton av to my original settings, rebooted and still get the message password denied.

If you have made no changes, I would *suspect* the problem is with your email server. I've seen this more than once on my own setup.

Again, if you are running NAV 2001 with email scanning enabled, it is normal for the incoming mail server to be named, "POP3Norton...." rather than, your incoming email server. I don't know about previous versions of NAV but I do know the 2001 version makes this change to establish the proxy server & the 2002 version does not. As I said before, changing it to your email provider's mail server to check it out will do no harm but if active, NAV will change it back when it re-opens.

I don't *think* this is your problem. Why don't you check with your ISP and see if any problems exists with their mail servers.

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