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This post is more than 5 years old

26 Posts

12041

March 8th, 2004 01:00

Help with Error Message

Hi, I was wondering if someone can tell me what I am supposed to do after I have received the following message?

 

 


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x7C91F9A
Function=Java_sun_awt_image_GifImageDecoder_parseImage+0x604
Library=C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll

Current Java thread:
 at sun.awt.image.GifImageDecoder.parseImage(Native Method)
 at sun.awt.image.GifImageDecoder.readImage(Unknown Source)
 at sun.awt.image.GifImageDecoder.produceImage(Unknown Source)
 at sun.awt.image.InputStreamImageSource.doFetch(Unknown Source)
 at sun.awt.image.ImageFetcher.fetchloop(Unknown Source)
 at sun.awt.image.ImageFetcher.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000  C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000  C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000  C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000  C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DCC000  C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000  C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000  C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x78086000  C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD5000  C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71849000  C:\WINDOWS\System32\SHDOCVW.dll
0x76390000 - 0x763AC000  C:\WINDOWS\System32\IMM32.DLL
0x629C0000 - 0x629C8000  C:\WINDOWS\System32\LPK.DLL
0x72FA0000 - 0x72FFA000  C:\WINDOWS\System32\USP10.dll
0x71950000 - 0x71A34000  C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC2000  C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000  C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000  C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000  C:\WINDOWS\System32\uxtheme.dll
0x71500000 - 0x715FD000  C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000  C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000  C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000  C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000  C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000  C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000  C:\WINDOWS\system32\VERSION.dll
0x00960000 - 0x0098B000  C:\WINDOWS\System32\msctfime.ime
0x746F0000 - 0x74716000  C:\WINDOWS\System32\Msimtf.dll
0x74720000 - 0x74764000  C:\WINDOWS\System32\MSCTF.dll
0x63000000 - 0x63096000  C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000  C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762B0000  C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000  C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000  C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000  C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000  C:\WINDOWS\System32\SETUPAPI.dll
0x10000000 - 0x1000B000  C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
0x017A0000 - 0x019A1000  C:\WINDOWS\System32\msi.dll
0x019B0000 - 0x019D9000  C:\Program Files\Microsoft Money\System\mnyside.dll
0x763B0000 - 0x763F5000  C:\WINDOWS\system32\comdlg32.dll
0x019E0000 - 0x019F1000  C:\Program Files\Microsoft Money\System\misstub.dll
0x60340000 - 0x6034F000  C:\Program Files\Zero Knowledge\Freedom\pkR.dll
0x602F0000 - 0x602F8000  C:\WINDOWS\System32\OemLibR.dll
0x603C0000 - 0x6043B000  C:\WINDOWS\System32\sxlrt232.dll
0x55900000 - 0x55961000  C:\WINDOWS\System32\MSVCP60.dll
0x73DD0000 - 0x73EC2000  C:\WINDOWS\System32\MFC42.DLL
0x76B40000 - 0x76B6C000  C:\WINDOWS\System32\WINMM.dll
0x60010000 - 0x60043000  C:\WINDOWS\System32\ClientBR.dll
0x602A0000 - 0x602BD000  C:\WINDOWS\System32\LibZkR.dll
0x71AB0000 - 0x71AC5000  C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000  C:\WINDOWS\System32\WS2HELP.dll
0x602C0000 - 0x602D5000  C:\WINDOWS\System32\LibZkTestR.dll
0x71B20000 - 0x71B31000  C:\WINDOWS\system32\MPR.dll
0x76B20000 - 0x76B35000  C:\WINDOWS\System32\ATL.DLL
0x5CD70000 - 0x5CD77000  C:\WINDOWS\System32\serwvdrv.dll
0x5B0A0000 - 0x5B0A7000  C:\WINDOWS\System32\umdmxfrm.dll
0x606B0000 - 0x606C9000  C:\Program Files\Zero Knowledge\Freedom\Resources\zk_en_US\ClientB_Rsrc.dll
0x01B90000 - 0x01C56000  C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
0x71AD0000 - 0x71AD8000  C:\WINDOWS\System32\wsock32.dll
0x5EDD0000 - 0x5EDEA000  C:\WINDOWS\System32\olepro32.dll
0x600F0000 - 0x60118000  C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
0x60760000 - 0x60763000  C:\Program Files\Zero Knowledge\Freedom\Resources\zk_en_US\FreeBHO_Rsrc.dll
0x1A400000 - 0x1A47A000  C:\WINDOWS\system32\urlmon.dll
0x76170000 - 0x761F8000  C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000  C:\WINDOWS\System32\mlang.dll
0x71A50000 - 0x71A8B000  C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000  C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F17000  C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000  C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000  C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000  C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000  C:\WINDOWS\System32\rtutils.dll
0x722B0000 - 0x722B5000  C:\WINDOWS\System32\sensapi.dll
0x75A70000 - 0x75B15000  C:\WINDOWS\system32\USERENV.dll
0x75E90000 - 0x75F37000  C:\WINDOWS\System32\SXS.DLL
0x76FC0000 - 0x76FC5000  C:\WINDOWS\System32\rasadhlp.dll
0x76F20000 - 0x76F45000  C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000  C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000  C:\WINDOWS\system32\WLDAP32.dll
0x63580000 - 0x63830000  C:\WINDOWS\System32\mshtml.dll
0x32520000 - 0x32532000  C:\Program Files\Microsoft Office\Office10\msohev.dll
0x6B700000 - 0x6B790000  C:\WINDOWS\System32\jscript.dll
0x746C0000 - 0x746E7000  C:\WINDOWS\System32\MSLS31.DLL
0x66E50000 - 0x66E8B000  C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000  C:\WINDOWS\System32\WINSPOOL.DRV
0x72B20000 - 0x72B38000  C:\WINDOWS\System32\plugin.ocx
0x74CB0000 - 0x74D1F000  C:\WINDOWS\System32\mshtmled.dll
0x76C30000 - 0x76C5B000  C:\WINDOWS\System32\wintrust.dll
0x76C90000 - 0x76CB2000  C:\WINDOWS\system32\IMAGEHLP.dll
0x767F0000 - 0x76814000  C:\WINDOWS\System32\schannel.dll
0x0FFD0000 - 0x0FFF3000  C:\WINDOWS\System32\rsaenh.dll
0x0FFA0000 - 0x0FFC1000  C:\WINDOWS\System32\dssenh.dll
0x73D50000 - 0x73D60000  C:\WINDOWS\System32\cryptnet.dll
0x66880000 - 0x6688A000  C:\WINDOWS\System32\imgutil.dll
0x6BDD0000 - 0x6BE03000  C:\WINDOWS\System32\dxtrans.dll
0x65000000 - 0x65009000  C:\WINDOWS\System32\ddrawex.dll
0x51000000 - 0x51047000  C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000  C:\WINDOWS\System32\DCIMAN32.dll
0x6BE10000 - 0x6BE65000  C:\WINDOWS\System32\dxtmsft.dll
0x71D40000 - 0x71D5B000  C:\WINDOWS\System32\ACTXPRXY.DLL
0x58A20000 - 0x58A6E000  C:\WINDOWS\System32\inetcpl.cpl
0x667D0000 - 0x667ED000  C:\WINDOWS\System32\inetcplc.dll
0x73300000 - 0x73375000  C:\WINDOWS\System32\vbscript.dll
0x72D20000 - 0x72D29000  C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000  C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000  C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000  C:\WINDOWS\System32\midimap.dll
0x65B90000 - 0x65BA1000  C:\WINDOWS\System32\JGPL400.DLL
0x65BD0000 - 0x65BFC000  C:\WINDOWS\System32\jgdw400.dll
0x65C00000 - 0x65C0F000  C:\WINDOWS\System32\jgaw400.dll
0x65B70000 - 0x65B82000  C:\WINDOWS\System32\JGSD400.dll
0x65BB0000 - 0x65BBF000  C:\WINDOWS\System32\jgmd400.dll
0x65B50000 - 0x65B66000  C:\WINDOWS\System32\jgsh400.dll
0x063B0000 - 0x06553000  C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x69000000 - 0x69042000  C:\Program Files\MSN Messenger\msgsc.dll
0x76D60000 - 0x76D77000  C:\WINDOWS\System32\iphlpapi.dll
0x6D440000 - 0x6D450000  C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x6D310000 - 0x6D327000  C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
0x6D380000 - 0x6D398000  C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
0x08000000 - 0x08138000  C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x03090000 - 0x03097000  C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x030D0000 - 0x030DE000  C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x03140000 - 0x03159000  C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x03190000 - 0x0319D000  C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x07C60000 - 0x07D6F000  C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
0x06210000 - 0x06260000  C:\Program Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000  C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000  C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
0x047E0000 - 0x047EF000  C:\Program Files\Java\j2re1.4.2_03\bin\net.dll
0x06F80000 - 0x06FA2000  C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll
0x74E30000 - 0x74E9A000  C:\WINDOWS\System32\RICHED20.DLL
0x6D510000 - 0x6D58D000  C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000  C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
 def new generation   total 576K, used 569K [0x10010000, 0x100b0000, 0x10770000)
  eden space 512K, 100% used [0x10010000, 0x10090000, 0x10090000)
  from space 64K,  89% used [0x100a0000, 0x100ae5e0, 0x100b0000)
  to   space 64K,   0% used [0x10090000, 0x10090000, 0x100a0000)
 tenured generation   total 5488K, used 5404K [0x10770000, 0x10ccc000, 0x16010000)
   the space 5488K,  98% used [0x10770000, 0x10cb7298, 0x10cb7400, 0x10ccc000)
 compacting perm gen  total 5120K, used 5088K [0x16010000, 0x16510000, 0x1a010000)
   the space 5120K,  99% used [0x16010000, 0x16508000, 0x16508000, 0x16510000)

Local Time = Sun Mar 07 18:39:16 2004
Elapsed Time = 142
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#

 

 

Thanks,

Anne

2 Intern

 • 

4K Posts

March 8th, 2004 01:00

Here's what I found on the java Forum:

http://forum.java.sun.com/thread.jsp?forum=42&thread=461673&tstart=0&trange=15

26 Posts

March 8th, 2004 03:00

I still can't seem to figure out what to do...I'm not familiar with computer vocabulary.  Would my best solution be to "uninstall" my Sun Java and re-install it again?

 

Anne

1.9K Posts

March 8th, 2004 13:00

Anne,

What system model/number do you have, and what version of Windows are you using?

 

2 Intern

 • 

4K Posts

March 8th, 2004 14:00

Sounds good to me

26 Posts

March 8th, 2004 21:00

I have a Dimension 8300 and Windows XP

Anne

1.9K Posts

March 9th, 2004 01:00

Then start by performing a system restore on Windows XP to a date before the stop errors began (if possible).

start/programs/accessories/system tools/system restore, follow the prompts....

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