Do you have the drivers for your printer that specify Win98?
I think you need to PHYSICALLY uninstall the printer; then uninstall it in device manager, and uninstall and driver software previously attempted. Make sure you reboot, and that after said reboot no device (not even a "?" device) is detected.
Then reinstall the drivers BEFORE hooking up the printer. When your drivers are fully installed, then try attaching the USB cable.
If you USB ports are on a PCI card, you need to install the drivers for that card and get that card detected before you do any of the above. Same procedure - physically take it out if necessary. You might not have reinstalled the drivers for your USB adapter card.
If you have onboard USB ports, did you install the chipset drivers?
Are the USB ports the right speed for the printer? If you have 1.0 or 1.1 ports and the printer requires 2.0 ...
CTSkydiver. I think you're onto something. I uncovered that nothing works in my USB ports. I looked up my original system configuration to see if I could determine what type of "card" it is but nothing obvious is listed. COuld it be part of the sound, video, or hard drive card?? Otherwise I guess I'll uninstall it and then reinstall.
Actually just got some more specifics, of the two items that have yellow questions marks one is listed at "PCI Communications Device" the other is listed as "PCI Mass Storage Controller".
I have a dimension 500 XPS, which is a 500 mhz P3 with 384K. all ran well until I reformatted. I haven't tried going into control panel and removing the USB ports and then letting it reinstall, I'll try that next.
The first sounds like a modem, the second either a USB Hub or an IDE/SATA controller (to let you install more devices than the motherboard has connectors for).
I'd try to figure out what hardware is in your system and install all the drivers that came with them.
CTskydiver
932 Posts
0
December 6th, 2005 11:00
I think you need to PHYSICALLY uninstall the printer; then uninstall it in device manager, and uninstall and driver software previously attempted. Make sure you reboot, and that after said reboot no device (not even a "?" device) is detected.
Then reinstall the drivers BEFORE hooking up the printer. When your drivers are fully installed, then try attaching the USB cable.
If you USB ports are on a PCI card, you need to install the drivers for that card and get that card detected before you do any of the above. Same procedure - physically take it out if necessary. You might not have reinstalled the drivers for your USB adapter card.
If you have onboard USB ports, did you install the chipset drivers?
Are the USB ports the right speed for the printer? If you have 1.0 or 1.1 ports and the printer requires 2.0 ...
Those are all my ideas. Good luck.
tmy23
7 Posts
0
December 8th, 2005 01:00
CTSkydiver. I think you're onto something. I uncovered that nothing works in my USB ports. I looked up my original system configuration to see if I could determine what type of "card" it is but nothing obvious is listed. COuld it be part of the sound, video, or hard drive card?? Otherwise I guess I'll uninstall it and then reinstall.
Thanks
Tom
CTskydiver
932 Posts
0
December 8th, 2005 08:00
tmy23
7 Posts
0
December 8th, 2005 18:00
tmy23
7 Posts
0
December 8th, 2005 18:00
CTskydiver
932 Posts
0
December 9th, 2005 17:00
I'd try to figure out what hardware is in your system and install all the drivers that came with them.