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9 Posts
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2312
March 12th, 2002 00:00
Help!!!
Hope someone can help. I have a 8200 1.8 256k running xphome. I was working with MGI dazzle capture devie and my machine locked up. Had to do a hard boot. When it booted up, it performed a chkdsk and then went to a blue screen with the following info. Stop (0xc000000 5, oxfr7A4C27, oxf9e65840, oxf9e65540)
TBCspud.sys-Address F97a4c27 base at f978c000, datestamp 3b807887
I then hard booted, restarted and skipped chkdsk. Booted up ok. I then attempted a system restore. It wouldn't let me. Gave the following,
RTSUI.exe- corrupt file, then under that it said "The fileor directory C:\windows\system32\WBEM\Repository.bak\fs\indexmap is corrupt and unreadable. Can anyone help?
TBCspud.sys-Address F97a4c27 base at f978c000, datestamp 3b807887
I then hard booted, restarted and skipped chkdsk. Booted up ok. I then attempted a system restore. It wouldn't let me. Gave the following,
RTSUI.exe- corrupt file, then under that it said "The fileor directory C:\windows\system32\WBEM\Repository.bak\fs\indexmap is corrupt and unreadable. Can anyone help?
No Events found!
Marvin P
1.3K Posts
0
March 12th, 2002 04:00
Has the MGI program worked in XP before this happened? Why I ask is MGI's site links to Dazzles site and Dazzle lists drivers for XP, so I was wondering if your MGI(I'm not sure which program you have, I could not find the exact discription you gave at MGI's site) program will run in XP without new drivers.
The .exe file you mentioned, could it have been Rstrui.exe not RTSUI.exe? I found an article on Microsofts site that talked about the Rstrui.exe in Windows ME, the error was caused by the clock being set to the year 2038. You have to reset the clock to todays date. Here is the link if you want to read it;
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q267511
The file you mentioned under the RTSUI.exe, c:/Windows/ ect/ ect /ect ending with INDEXMAP, is a file on my system and probably yours. the end INDEXMAP is actually INDEX.map. It is a.map file. A .map file can be a color palette and you said you were using the MGI program when you locked up, maybe the .map file is what caused the lock up and why you can not do a system restore. Make sence? You can find that file by just following the file path, it will take you right to the INDEX. map file. I would say you could fix it with your XP restore disk that came with your system. XP has a built in repair tool. I'm not exactly sure how to do it because I'm new to XP too and I have never done it. I have read posts in the Forum that does tell you how to do it.
Sorry I couldn't go any further.
Marvin P
PS Here is the link to the Dazzle drivers if you want to look.
http://www.dazzle.com/support/updates.html
PPS I found a link for repairing XP
http://www.windowsreinstall.com/install/winxp/repairxp/index.htm
XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)
Message Edited on 03/12/02 02:16AM by Marvin P
yankeeboy61
9 Posts
0
March 12th, 2002 11:00
Thanks for your response. I went through Dell's tech support last nite and we tried the repair option with XP. It said I had a bad boot sector. I will investigate the sites you mentioned, but I got a feeling that I may have to do a clean install. Again, thanks for your response.
Tom
Marvin P
1.3K Posts
0
March 12th, 2002 14:00
Marvin P
XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)