HUGE PRECISION T5400 PROBLEM

Question

Hi,

I have huge problem with Dell Precision T5400 workstations.

When I connect the Blackmagic Multibridge Pro 2 units to

any PCI express slot of the Dell workstations the unit is not

recognized by the slot.

Please know that these Multibridge units work great in

any other workstation.

Could you please send me the newest BIOS which shall address

the isssues.

I look forward to hearing from you soon and thank you in advance.

Yours faithfuly,

Gorazd.

Message Edited by Gorazd on 01-18-2008 11:35 AM

mombodog · Answer

This is a user to user forum

With the card in the slot,

1. Enter the bios and go to the Maintenance section and "load defaults"

re-enter the bios and see if the card is recognised.

2. If #1 fails to work, reset the cmos

< ADMIN NOTE: Broken link has been removed from this post by Dell>

Message Edited by mombodog on 01-18-2008 04:47 PM

Gorazd · Answer

Hi,   Thank you for your support. I was not specific enough. The device is recognized by computer but the computers can not start it because there is yellow mark in the device manager and the code 10 - the device could not be started. Please know that this happenes in all Precision T5400 workstations.   Could please Dell release the new BIOS which shall address this issue?   Similar happened last year with my M90 precision laptop and only the latest version of BIOS A07 addressed the issue when the computer allways crashed and did not want to boot with versions of BIOSES: A01, A02, A03, A04, A05, A06 when the Express Cards were installed and the computer did not work with the Expess Cards almost one year and half.   Could please Dell release the newer BIOS for Precision T5400?   Best regards,   Gorazd.

Jack-72 · Answer

Hi,

I seem to have the same kind of problems,

I bougt 2 Precision T5400 and 2 Decklink HD multibridge pro cards/breakouts connecterd to the PCI-express slot 4

When the system starts it gives an error "cannot initialize pci-expres slot 4"

I can resume with F1 and the system starts normaly but without the Decklink card....

First thing i did was going to the Black magic site... end there it said... DELL workstations are NOT supported...

Come on this can't be true!

Anyone found any answers or solutions to the decklink problem???

THANKS

Gorazd · Answer

Hi,

The only solution is that you put the PCI express card in the first

PCI express slot 8X wired as 4. Then the Dell precision T5400

shall boot fine and the card can be sucessfuly installed,

but only in the WIN XP environment without 3GB switch enabled.

Please know that Dell stil did not relese the new BIOS which shall

address the issues with the Express card devices and

3GB switch registry addressing.

We have found that also the Maxtronic RAID-X card does not

work in the PCI Express 2.0 16 x slot of the DELL

Precision workstation although the ATTO U320 dual SCSI 5U

card works fine.

We stil wait the solution of the DELL to addres the PCI Express issues

with the PCI express devices on the Intel 5400 chipset.

The MAC allready addressed the issues this with their Intel

5400 MAC PRO machines with the new BIOS released allready

in end of march and this is documented on Apple download support

section but Dell stil did addressed the isuess.

Best regards,

Gorazd.

Jack-72 · Answer

Ok,

At least there is a way to install it then!

I do have the sas controller and the Quadro ,but they will probably be easier to swap with.

Thanks for the quick response!

I'll try it first thing in the morning at work tomorrow.

And post my findings :)

cheers, Jack

Jack-72 · Answer

Hi,   It worked!   Thanx for the help..

Locked Topics – Desktops General

HUGE PRECISION T5400 PROBLEM

Was this post helpful?