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December 30th, 2005 14:00

Installing Printer Issues

I got this error message when i tried to install printer...
cannot install this hardware
there was a problem installing this hardware
epson stylus cx4600
an error occurred during installation of the device
access is denied

any suggestions...thanks

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December 30th, 2005 18:00

Are you logged into XP on an account with Administrator privileges (has the right to install new software)?

Did you connect the printer first or wait until the installation wizard told you to connect it? Most times, if you connect the printer first, the wrong drivers get installed and the installation fails.

You might want to do a System Restore to a date before you tried installing the printer so everything is 'clean' and start over.

Ron
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