Ithr boot error.

Question

I own a XPS Generation 3 and when I went to start my computer today it didnt boot and the fan sounded like it was going full speed for 15 seconds before I shut off the computer. I then unplugged it and plugged it back in and tried again. This time it started normally but had an error message saying that the boot stopped or had an error at Ithr. I forget the exact words and I havent gotten that screen to appear again.. any ideas?

PG_Burnt-OUT · Answer

It wasnt a one time thing.. although the error doesnt show up anymore that is only because it doesnt even boot up anymore.. one very odd thing is when I turn it on, the fan goes full-blast non-stop until I shut it off.. I havent left it on for long because I am afraid there might be some electrical problem and wouldnt want to start a fire...

Majestic · Answer

If the error was a one time thing then I wouldn't worry about it. There may have been some quirk in the boot up when the BIOS was loading which produced the error.  I would go into the BIOS Setup and view the System Event Log to see if anything was noted just to be sure.

Majestic · Answer

Ok, I got the impression from your first posting that everything was back to normal when you stated.... "This time it started normally but had an error message saying that the boot stopped or had an error at Ithr. I forget the exact words and I havent gotten that screen to appear again.. any ideas? " Sorry about that.

If the machine is not bootable then try these steps.....

Try clearing the NVRAM (CMOS) to see if it resolves the boot problem. Possibly the information stored in the NVRAM (CMOS) became corrupted which is not uncommon. Normally you would clear the NVRAM (CMOS) by entering the BIOS Setup, but it would appear that you can not do so. The alternative would be to remove the battery from the motherboard to clear the NVRAM. With the machine unplugged from the wall remove the battery from the motherboard. Then with the machine still unplugged press the On button for several seconds to dissipate any remaining electrical charge on the motherboard. Then re-install the battery, plug the machine back into the wall and see if it will boot normally. Click here for your model's on-line User Guide and the section pertaining to removing the battery for your reference.

If the machine still fails to boot then strip the motherboard down to the bare minimum. By bare minimum I mean remove all expansion cards, disconnect all drives and leave just the processor, memory and graphics card in the machine after reseating them. If the computer boots this way then start connecting each device one at a time until the no boot scenario returns. This would then indicate which device has failed and is causing the problem. Also try booting the system without the keyboard, mouse or any other device plugged into the rear of the system. If you have more than one memory module installed then try booting with only one and then swap them around and try again. If this procedure doesn't resolve the problem then you maybe looking at a situation where the motherboard has failed.

You can also click here for a discussion in another forum regarding a similar problem with a Dell.

PG_Burnt-OUT · Answer

Well I removed the battery and followed those steps but it is still doing the same thing. One thing I did notice was that the B light in the back of the computer is orange instead of green. Any idea what that could mean?

Majestic · Answer

According to your model's on-line User Guide a Green, Yellow, Green, Green diagnostic error code is not listed in the chart.  Have you tried stripping the motherboard down to see if the system makes any progress in boot up or will emit a different error code? Message Edited by Majestic on 10-12-2005 02:13 PM

MykalB · Answer

Thanks!   This is no help to me though as I have a Green Yellow Yellow Green diagnostics code, which does not appear in the user guide!

MykalB · Answer

Could anyone give me a link to the diagnostic error codes for an XPS Gen 4 please.     Thanks   Mykal

Dennis Smith · Answer

MykalB,   Here is the User's guide for your system. Message Edited by DELL-Dennis S on 01-22-2008 11:44 AM

Hydralisk00222 · Answer

Things like this usually points to a motherboard failure, search Ithr on google

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Ithr boot error.

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