First, the ADOBE site references this exact error
HERE in regard to the PhotoShop program and gives a solution. Hopefully this will work for your Turbotax problem as well.
The Intuit website
HERE also makes reference to an error message involving the _ins5576 file with TurboTax, but in a different DLL, so this may not be of much use.
Hope that helps
- Dave
Dimension XPS B1000r
256MB RDRAM
Win98SE
IBM 45GB ATA66 HD
NEC 12x DVD-Rom Drive
Sony 8X/4X/32X CD-RW
Dell FP1701 17" Flat Panel Display
NVIDIA 64MB GeForce 2 GTS (Detonator 3 v6.50 Drivers)
3COM 56k "Hawk" Modem
TB Santa Cruz Sound Card
Altec Lansing ADA 885 Speakers
Epson 610 Scanner
HP 952C Printer
Dave,
Thanks for the advice but I'm sorry to say that neither was an option for my particular problem. I have also tried reinstalling the kernel32.dll and removing Quicktime but these didn't fix the problem either. I am going to call Intuit and see if anyone else has experienced this problem.
Thanks again,
Gary
Zupe
57 Posts
0
January 30th, 2001 14:00
First, the ADOBE site references this exact error HERE in regard to the PhotoShop program and gives a solution. Hopefully this will work for your Turbotax problem as well.
The Intuit website HERE also makes reference to an error message involving the _ins5576 file with TurboTax, but in a different DLL, so this may not be of much use.
Hope that helps
- Dave
Dimension XPS B1000r
256MB RDRAM
Win98SE
IBM 45GB ATA66 HD
NEC 12x DVD-Rom Drive
Sony 8X/4X/32X CD-RW
Dell FP1701 17" Flat Panel Display
NVIDIA 64MB GeForce 2 GTS (Detonator 3 v6.50 Drivers)
3COM 56k "Hawk" Modem
TB Santa Cruz Sound Card
Altec Lansing ADA 885 Speakers
Epson 610 Scanner
HP 952C Printer
glconrad
4 Posts
0
January 31st, 2001 12:00
Thanks for the advice but I'm sorry to say that neither was an option for my particular problem. I have also tried reinstalling the kernel32.dll and removing Quicktime but these didn't fix the problem either. I am going to call Intuit and see if anyone else has experienced this problem.
Thanks again,
Gary