KERNEL_DATA_INPAGE_ERROR

Question

Tried to access Internet Explorer, upon doing so a blue screen came up detailing an error, KERNEL_ DATA_ INPAGE_ ERROR was what appeared at the top.   Said to restart the computer, upon doing so get blank screen saying 'Primary drive 0 not found' F1 to continue (which doesn't work) or F2 into setup.   I have seen further down the page that someone else had the same problem, the odd thing is though, after a little while, it starts up fine again, lasts a couple of hours, with everything working fine, and then does the same thing.   Rung Dell yesterday, they checked Hard drive and all relevant bits, no problems and/or viruses. So they suggested a full restore, which I did, worked fine all of last night.   Turn it on again this morning and 'Primary drive 0 not found' comes up again   Any suggestions?

Ronaldeano · Answer

Also, forgot to say, I've got a Dimension 2400, if that makes any difference.

Ronaldeano · Answer

I'm not sure as my Dad made the call, but from what he told me she just suggested a straight reboot. How would I run the Dell Diagnositcs?

Ronaldeano · Answer

by reboot I mean system restore.

Majestic · Answer

Did the Dell Tech instruct you to run the Dell Diagnostics on the system?  A recurring F1 - F2 boot up scenario could be an indication of a failing piece of hardware especially one of your IDE drives.

Ronaldeano · Answer

Right, talked with my Dad, the diagnostics were run, and everything was fine, this is when they suggested the system restore.   Many thanks

Ronaldeano · Answer

Anyone?

MichaelCretired · Answer

Ronaldeano,

Thanks for using the Dell Community Forum.

I think the best thing to do would be to go ahead and post this again but in the Windows XP board at http://forums.us.dell.com/supportforums/board?board.id=sw_winxp.

Locked Topics – Desktops General

Was this post helpful?