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7522
October 28th, 2008 22:00
Media Card Reader Issue
I had to change partitions around last night to get Acronis True Image Home 2009 installed, so I could have a restoration image for Vista x64. Everything looked okay, but was working very late into the morning.
Today I went to use the media reader, and nothing happened. Opened up Device Manager, and now looking at four Generic Volumes with yellow triangles with exclamation points. Checking the Properties, and then Check for Solutions... does not bring back any feedback. I tried updating the drivers, and get told I am using the latest drivers for my system.
So, how does one go about enabling their media reader? Is there some hidden setting in Vista x64 that may have been disabled?
I tried downloading the Vista x86 driver listed on this page, but it won’t install cause it’s a 32 bit version and Vista x64 will not accept it.
Since the Device Manager only reports, "The device cannot start. (Code 10)" and that it was working last week, there must have been something turned off somewhere. Any ideas where it could of been disabled in the OS?
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Xelkos
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213 Posts
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October 29th, 2008 04:00
Today has been bad…
Still don't know what is going on. Tried to edit the registry, and that did not work out well. :smileysad: Now I can't even delete the USB entries in the registry; even tried to merge entries from Vista x86 without any luck.
Had to use Vista x86 to recover from a botched Acronis Secure Zone repartition bug. (First time ever True Image failed me since Win95.)
True Image reported some large blocks being too large and reporting an error, then recovering. This created a 480 GB partition into looking like 286 GB to the OS, so I had to use Vista x86 to recovery True Image’s errors.
Finally, had to use Disk Director and Vista's x86 partitioning system to alter the partitions of the Vista x64 hard disk to install True Image to the last partition there, and create another partition in the middle.
Anyhow, got Vista x64 back; cannot edit or alter the registry for some reason, as I tried to delete the faulty registry entries that I thought were corrupting the media reader.
I’ve updated the firmware twice now, the one older 64 bit drivers worked in Device Manager briefly, as I witnessed the icons changing. Then the icons changed back to the ones they are now. So something is going wrong, and really makes me wonder what.
Here is what the drives look like in Vista x86 Device Manager, and Explorer.
Here is what I am seeing this week in Vista x64. I had used the media reader just last week, and use it every few days with my digital camera.
The only two recent changes I can think of was installing Acronis True Image, installing three Vista OS updated through Live Update, and reinstalling my Zune software via their technical support.
Only noticed today that the Media Reader’s drive letters vanished from Vista’s Explorer (x64), and the changes in the Device Manager. I swapped over to Vista x86 today, and the driver letters are in that explorer view (see above) and Device Manager are functioning just fine.
I hope there is a fix; I don’t want to have to rebuild. Oh, and I have removed the Device Manager entries, and even told Device Manager to remove the drivers, then reboot to get the bad entries. Only way I can use the Memory Stick Pro DOU is via a different USB reader, or sticking into the Media Reader and rebooting. Coming back into Vista x64 the memory card is assigned a drive letter, until the next reboot.
Even tried rebooting the system with a CF card, SD card, and this Pro DOU installed to see if I could get drive letters on reboot; this of course failed.
s3dbw
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October 29th, 2008 18:00
Hi there,
Are you using the latest version of Acronis 2009. I had a similar problem when I initially updated from V11 to 2009 when all my media card drives dissappeared. However there is a recognised fault with Acronis 2009 and if you check the web site there is an update which specifically targets the media card problem. Once I updated I got the the use of the device back again.
regards
s3dbw
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75 Posts
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October 29th, 2008 19:00
Glad I could help
regards
Xelkos
2 Intern
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213 Posts
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October 29th, 2008 19:00
Thank You, S3DBW, you could not of had better timing! I was contemplating a full rebuild and was backing up data when I decided to check my mail.
I registered the product and seen the update you mentioned:
Acronis True Image 2009 Home Upgrade2008-10-15 Build #9615: