This post is more than 5 years old
2 Posts
0
22137
January 8th, 2011 12:00
Memory Integrity Test Failed [2000-0123]
I noticed that DirectX Diagnostic's Tool listed my memory as 3328 MB RAM. I used CPU-Z to test the system and it listed my RAM as 6 GB.
http://valid.canardpc.com/show_oc.php?id=1581226
So I ran the Diagnostic's Tool on my PC and it showed an error when scanning the addresses of the memory.
2000-0123
Memory Integrity Failed
I tried calling technical support but they were cutting out or they just hanged up...
So I'm wondering where can I bring this to get fixed. I have 400+ days left on my warranty and I would like to get it fixed by a Dell Licensed Dealer.
My computer is a Studio Desktop 540 and I'm running Windows XP Home Edition SP3.
Thanks!
0 events found
No Events found!
fireberd
9 Legend
•
33.4K Posts
1
January 8th, 2011 15:00
You can't "upgrade" to 64 bit. You would need a copy of Windows XP 64 bit and do a complete new install.
fireberd
9 Legend
•
33.4K Posts
0
January 8th, 2011 12:00
If you have XP Home 32 bit (which most likely you do) then you will never use the full installed 6 GB. A 32 bit OS cannot fully address 4 GB and depending on what the hardware uses you will only see, generally betwee 3GB and 3.5GB thus the "3.328GB" that is reported by Direct X is correct.
If you want to fully use the 6 GB you would have to install a 64 bit OS.
Spencer05
2 Posts
0
January 8th, 2011 14:00
Oh I get it, okay.
Luckily I got this problem anyways, cause I did a the Dianostics and there was a faulty RAM. My 2GB Hynix is faulty and I'm getting a piece shipped.
Is there a way to upgrade to 64 Bit or would I have to reformat the drive?
shesagordie
10 Elder
•
46K Posts
0
January 8th, 2011 15:00
Spencer05
You would need to buy a 64-bit copy of Windows 7, or XP and install it.
Bev.