First of all, chipset drivers rarely, if ever, have to be upgraded. One of the common sayings on these forums in terms of driver upgrades is "if it ain't broke, don't fix it". Those that don't follow this advice, like to fix it until it breaks. The first thing to try in your case is to go into Device Manager and remove all USB controllers. Reboot, let windows redetect the USB controllers and hopefully fix your problem.
Thanks for the quick response. I'll give your suggestions a shot.
Odd about the drivers - when I was browsing the Dell support site to find update files for my system, this particular file said it was "highly recommended' update. Naturally I figured it was something I needed to do. If such an update is not needed, you would think Dell would be more careful what they "highly recommend" ... this is the text from the support site:
"Release Title Chip Set: Intel Chipset Software Installation Utility, Driver, Windows 2000, Windows XP, Multi Language, Dimension 8400, XPS Gen 3, XPS Gen 4, v.6.2.1.1001, A10
Release Date 01/17/2005
Category Chipset
Criticality
Urgent Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.''
Awesome!! It worked!! I uninstalled the controllers and rebooted my system and I have my usb controller etries back and my peripherals are working fine now. Whew! This scared the beejeebers out of me.
volcano11
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March 21st, 2005 02:00
scottatah
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March 21st, 2005 18:00
dlsmba
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March 22nd, 2005 01:00
by the way, how do I "roll back" to the previous chipset driver, if I need to do that? Through the Windows XP disk?
dlsmba
4 Posts
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March 22nd, 2005 01:00
Odd about the drivers - when I was browsing the Dell support site to find update files for my system, this particular file said it was "highly recommended' update. Naturally I figured it was something I needed to do. If such an update is not needed, you would think Dell would be more careful what they "highly recommend" ... this is the text from the support site:
"Release Title Chip Set: Intel Chipset Software Installation Utility, Driver, Windows 2000, Windows XP, Multi Language, Dimension 8400, XPS Gen 3, XPS Gen 4, v.6.2.1.1001, A10
Release Date 01/17/2005
Category Chipset
Criticality
Urgent Dell highly recommends applying this update as soon as possible. The update contains changes to improve the reliability and availability of your Dell system.''
dlsmba
4 Posts
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March 22nd, 2005 03:00
Thanks SO much for the help!