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February 20th, 2006 21:00

Monitor Issues Post Re-Formatting

We have a Dimension 4500S and an E551c monitor.  I reformatted the entire harddrive recently and cannot get the resolution to adjust.  It won't let me go above 640x480 pixels under settings.  I searched the Dell sight for the appropriate driver and found it, but it's only compatible with systems up to Windows 2000 and Millenium--we have XP. 
 
I am a bit computer illiterate and am not sure if I'm installing drivers correctly so I need some coaching as well. (but it seems fairly idiotproof. :-)  I posted on this concern on a different thread, got chewed out for doing so, and then told to make sure I load the "Chipset Driver" first.  I have NO CLUE what that means. 
 
My question is, is it a compatibility problem with XP or am I just missing how to load this driver as new hardware?  I have it saved to the desktop and it "successfully unzipped all 5 items" but from there I get nowhere.  Under "advanced" option on the settings, the "properities" button is not activated.  That's where I get stuck.
 
Please, provide simple directions with some places to go for downloads and how to upload the programs and make them work.  I'm not a computer tech and wouldn't be asking these questions if I didn't know what to do first.
 
Thanks!
Andy

2 Intern

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2K Posts

February 21st, 2006 03:00

Orvenwolf

Here are your chipset drivers and instructions for downloading and installing: 

http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R41334&SystemID=DIM_PNT_P4_4500S&os=WW1&osl=en&deviceid=3268&devlib=0&typecnt=1&vercnt=1&formatcnt=1&fileid=48256

I cannot find drivers for your monitor under display device.  You may have to contact Dell tech support for the answer.
 
Good Luck
Dale

4 Posts

February 21st, 2006 12:00

Thanks Dale!
 
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