Monitor Problems. Please Help!

Question

I dont really know if its the monitor but I have these pink and green bars going down my screen from time to time. I tried many things to fix it but nothings work please help. I have FLAT PANEL DISPLAY, 17, DUAL, E172FPB if its the monitor.

DELL-Chris M · Answer

Stalker2112,

How does it look in safemode?
* Power the system off
* Power the system on
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode [Press the Enter Key]
* Select the first or only operating system [Press the Enter Key]

What about during the monitor Self Test?
* Turn off the monitor
* While troubleshooting, the monitor power cord should be plugged directly into a wall socket (no UPS or surge protectors)
* Unplug the monitor video cable (either the VGA or DVI) from the back of the computer. They should never be connected at the same time to the same video card
* Turn on the monitor
* The floating dialog box should appear on-screen (against a black background)
* Does the dialog box float around the screen without any visual problems? If yes, the monitor is working. Look to the video card driver or the video card itself as the culprit

DELL-Chris M · Answer

Stalker2112,

Please provide me with the following information (so I can verify what video card is installed) in a private message, not on the board -
Name:
Shipping address:
Phone:
Service tag number:
Order number:
Customer number:

DELL-Chris M · Answer

Stalker2112, That sounds like the video card.

Stalker2112 · Answer

Any info on how to fix it?

Stalker2112 · Answer

It still has the lines in safe mode but when I do the self test theres no lines.

DELL-Chris M · Answer

Stalker2112,

You have the Dimension 8300 witht he Ati Radeon 9800 video card.
* Disconnect the monitor from the video card
* Power the PC off
* Open the PC case cover
* Remove the retaining screw or lift the lever for the video card
* Remove and reseat the card
* Replace the screw or press the green lever down
* Replace the cover
* Reattach the monitor to the video card
* Check the PC out

If still no go, reload the Ati catalyst drivers. Read this.

Stalker2112 · Answer

So far so good Thanks! But I am having problems logging in normal mode when I get to the sign in screen it goes black and I cannot do anything.

Stalker2112 · Answer

Nevermind I got it working Thanks a bunch for the help!

Stalker2112 · Answer

Ya and ........... The LINEs are back. ugh.

Stalker2112 · Answer

Hey I was wondering if you can help with another problem my catalyst control center doesnt want to open after I installed it.

Dale Nihiser · Answer

Stalker2112 wrote:

Ya and ........... The LINEs are back. ugh.

Your Radeon 9800 is kaput. Those are the classic symptoms that I experienced and have read here a countless number of times.

Look for a replacement. I would strongly recommend the 7600gs or 7600gt from nvidia. Avoid the ASUS 7600gs and BFG 7600gt. For whatever reason, the cards are problematic in older Dells.

Sadly there isn't anything in the ATi camp to recommend. I would avoid any of the x1300, x1600, x1650 cards as they too seem problematic.

Typically you'll find the best selection and price @ www.newegg.com .

Good Luck

Dale

Dimension 4550
Intel P4 2.53GHz
A08 Bios
768Mb DDR 333MHz RAM
533Mhz fsb
Sapphire Radeon X800GTO 256Mb 16 pipes enabled
SoundBlaster Live
D-Link 524 Wireless Router
Lite-on DVD-rom
LG-DT-ST CDRW-rom 848-1b
WD 600BB 60Gb Ultra ATA 100 7200rpm HD
WD 1200JB SE 120Gb ATA 100 7200rpm HD
BenQ FP71G+ LCD monitor
Win XP SP2 (all updates)

stan_1936 · Answer

In your first post, you said 'FLAT PANEL DISPLAY, 17, DUAL'......do you mean dual monitors - dualview?   If this is the case (you are using dual monitors), move the monitors apart from eachother(about one to one and a half feet) and see if that helps.   Ofcourse, I may be way off and you won't notice a thing.   Stan

TeTe_MauL · Answer

I have the same proplem actually. I have a Dimension 5100 with Radeon X1300 SE HyperMemory PCI-E card and a  Dell E173FP 17 inch LCD monitor. I hope these last tips will solve my problem.

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Monitor Problems. Please Help!

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