mouse pointer moves on its own

- the only thing that helps is banging the mouse twice on the table and then everything seems ok for a while!!!!

This would seem to indicate a hardware problem within the mouse itself, possibly a loose circuit or faulty wire. You should try replacing the mouse with a new unit ( via email if your system is still under warranty).

thnks cody!

will try replacing mouse..no my sys not under warranty so will have to do it on my own.but u sure it is a h/w issue bcoz even if i dont bang it down it does bcom normal after a while.shud i hv a chk in safe mode?.u think tht will mk a difference if it has to be a s/w issue?

Yeah replace the mouse.   Sounds like a faulty mouse.  It's unfortunate, but it happens.

 

Jth

I had a dell optical mouse with both of my new dimension 8300's and both of them have a mind of their own.  Sometimes they also seem to get confused which way is up or down.  One of them i replaced with a microsoft intellimouse explorer which works great.  The dell mouse on the other system i havent replaced still has a mind of its own.  I think the mouse is just a bad model cause both of them on both machines had this problem.  I want to send them both back see if dell will let me trade for another model maybe a logitech.

I just received my new DELL 8300 on March 31, 2004 and am already noticing this same problem. The mouse suddenly jumps left and up (for example), when I'm moving it right. The mouse I received - according to the bill of lading - is a logitech, so I would say you're out of luck on that one. From what I'm seeing (from other threads as well) this is an ongoing issue for many people. It's been speculated that the video card driver is the actual problem but this has been proven false. A DELL forum moderator suggested disabling hyperthreading in the BIOS...again, false. I think DELL should send out a new mouse to everyone that is having this problem (and not the same type either) if they aren't going to determine the cause. I have owned a DELL since early 1999 and this is the first time I've seen so many being given the run-around for an obvious issue.

Hopefully, DELL soon lives up to the respect I have for them...I could really use a new Microsoft Optical Trackball.

oh, yeah speaking of the mouse drivers, where do you get drivers to a mouse that shipped with your dell, already ready to go just plug in to the usb?

I couldnt agree with you more.  It was worst when i first got our 2 dim 8300's back in january but it still happens all the time.  If i were you since your 30 days isnt up yet send it back and get your money back, go buy whatever model you want.  You are right, dell should,(and does) send a new mouse to everyone with the problem.  I called tech support yesterday they were very nice.  They asked me what the problem was, for my service tag, then my mailing address and they are sending me a new one.  It is the same model (the dell optical, not the logitech), but hey at least they are replacing it.  They didnt even make me go through the trouble of sending my other 2 back.  I know the logitech is more expensive, but i was hoping i could send them both my mouses back (the dell mouses) for a logitech.  Now that you say you have the same trouble with your logitech that doesnt make any sense to me.  My inclination would be that its not the mouse, but i replaced one of mine with a microsoft optical intelli mouse explorer and no sign of it leaping about the screen.  Im baffled

Those drivers are native to XP and there apparently is no way to get them on disk.

To clarify: the mouse I have just says "DELL". The shipping invoice, however, says that I was shipped a mouse made by Logitech. When I went to Logitech to get the most recent mouseware, the setup process said that I don't have a mouse supported by mouseware. So, most likely I have the same type of mouse that you have.

I had (have) other money related issues with this order so maybe I'll be able to swing a deal with them. This was my first ever unsatisfying experience with DELL in the past 5 years. This mouse issue just makes it worse.

so if you have windows xp the mouse will work with no drivers installed?

Yeah i was wondering that myself.  Everywhere i see this mouse is called a logitech but just says dell.  What is the actual logitech mouse dell offers (the one thats +$49).  The mouse i bought from them was an extra $30 from the standard ball mouse.

The mouse drivers are installed with Windows XP...if you check your device manager, you can check in the properties to see who the manufacturer is. I tried multiple times to update the driver but it was a no go. I wish I had though of this earlier, but I finally just went out and bought a Logitech Optical Trackman anyway. No problems with this mouse and I don't have to do the annoying lift/move/slap with the mouse when I get to the edge of the screen. It was all for the best, I guess, that the mouse had that problem because it made me realize just how much I enjoy using a trackman.

I just got both the mice replaced for both my dimension 8300's, just made a phone call.  one of the new ones i got alreeady jumped across the screen on me once, it doesnt do it for prolonged periods of time or become unresponsive, and it only jumps every once in a while.  Nevertheless its extremely annoying cause im a gamer and its a huge irritation when your character suddenly looks at the ground and spins a few times.