Should have mentioned that after a week of trying to find out whether I could obtain one from DELL, i finally learned that I could not obtain one from DELL.
Thanks Satya P, but to provide more detail, I spoke to literally two dozen people at Dell over a week period (parts, customer service, technical support, sales, etc.) and finally learned after a week that not only was the part not in stock, it was not available from the warehouse, and one would not be ordered from the supplier. I feel that at this point, my only option is a third part vendor such as the one indicated in the url noted above.
This url you provide is for a 982WJ/ 0982WJ Processor Unit (Wolfdale E6700, 3), which the site indicates is suitable only for a Dell Inspiron 560S. I have an XPS 710. The part I need, according to Dell support, is a PN416 - 2.66GHZ CORE2 DUO Desktop Processor (E6700), as indicated in http://www.impactcomputers.com/pn416.html or even, if I wanted to upgrade, http://www.impactcomputers.com/wm543.html or even http://www.impactcomputers.com/pu963.html. The PN416 was not avaailable through Dell. No one from Dell suggested the option of alternative processors to me. or discussed their availability from Dell.
Now, at this point, I have to decide whether to replace this processor or buy a new system entirely. I originally bought the system through Dell Outlet, and it was supposed to be a RAID 1 mirroring system, which was my intended backup plan. However, instead of what I ordered, Dell delivered me a RAID 0 system that wrote to both drives. Further, the drives that came on the machine were not the original drives that the system was built with; the drives that were shipped to me were replacements, replaced (by Dell or theformer owner) for some reason that I am unaware of. However, there is the implication of a problem in the machine's past. When one RAID 0 drive failed, I ended up having to remove the drives, and ship them to the drive manufacturer to retrieve the data, plus buy new drives, which cost me over $1,200. Two years later, I had another drive failure, and had to retrieve the data again (less costly this time, fortunately). At this point, I bought two new drives, wiped the Win 2005 MCE op system from the machine, did a new non-RAID Win 7 installation, and have it set up to mirror the first drive onto the second drive (my backup solution). Unfortunately, the Hauppauge TV card that I had installed on the system did not support Win 7, so this functionality has been lost. Six months later, the sound failed on the machine, and I have not been able to ascertain why (could it be processor-realted?). Now the processor has failed totally. So if I install a new processor, this might not solve the audio issue, and I still will have an aging machine, albeit with a Win 7 op system, two 1 TB drives, and two 500 GB drives. I'm not sure whether to spend the money on a new processor, or to bite the bullet and get a new machine. A new one probably won't have the bells and whistles of the old one, though, and will put a much bigger dent in my wallet. But the current system seems to be failure prone.
As long as the CPU is compatible with the motherboard chipset, you can use any Intel processor. Your original Intel E6300 which is a Conroe code processor series. You can use any Conroe code processor. Contrary to the information you have, the E6700 is a Conroe processor. This is seen in the Intel E6000 series CPUs.
You can see they both use the same PLGA 775 socket , are both Core 2 products, are both Conroe, are supported by the same chip sets, and are directly replaceable.
You can get the E6700 for $145.00 including shipping here:
There you will find that the Intel Kentsfield series of CPUs is also useable in your XPS 710.
I use the Intel Q6600 (Kentsfield) quad processor in my XPS 720 and it works great. Now my XPS 720 was originally an XPS 700 that went through Dells' Motherboard Exchange program due to problems with the XPS 700. Mine has the Nvidia 680i SLI chipset. Yours may have the same. You can check by installing and running Speccy ( http://www.piriform.com/speccy ) a free utility by the people that bring you CCleaner.
Knowing your chipset can also help you determine a suitable CPU upgrade for your XPS 710.
Tacoslammer - Your comments are welcome, and thanks for the links.
In fact, my current processor is a 6700, not a 6300.
The forums article leads me to believe that maybe my box is old enough that it doesn't make sense to repair it, especially given the possibility that I also (or perhaps alternately) may have a spent motherboard. Also the forums article indicates that if I had to replace the motherboard, it'd likely be expensive, and I'd perhaps have to replace other items as well. (Though perhaps still less than a new machine.)
I'm not sure how I can install and run Speccy on a machine whose processor is kaput. Maybe buy the 6700 and then install Speccy and see if I can upgrade from there. Also an expensive path, even if I could then re-sell the 6700. Especially if the motherboard is shot and if the audio issue is some as-yet-unidentified third problem.
Thanks again to Tacoslammer and others who have responded for your time, expertise, and interest.
E6600 and E6700 are only Dual-Cores ... you don't want those (if you are looking at buying a new processor anyway).
If it did have one of those, it means your motherboard and chipset uses:
LGA775 socket at 1066 mhz FSB
That means you can run these Quad-Cores ... you want a QUAD if you want anything. They are literally twice as fast as a dual-core.
Q6600 and Q6700 (LGA775 socket at 1066 mhz FSB)
But like I said, it's unlikely your existing processor is bad. You would have to install it in a working machine to find out.
I'm pretty sure the XPS-710 uses a non-standard BTX (Backwards Form-Factor) motherboard. No normal aftermarket (ATX or mATX) board will fit or work in that case. Ebay would be the only place ... and all those boards are just as old as yours (read ... worn-out, used-up, ready to fail themselves).
Tesla 1856 is correct that the XPS 710 uses the BTX form factor motherboard the same as my XPS 720 does, the BTX form factor that is.
It is a different BTX MB than the XPS 720. You will not be able to get a BTX motherboard anymore, even fronm Dell. I bought my system when the XPS 700 first came out in 2006. The XPS 710 was the next iteration to supposedly fix some of the XPS 700 problems. The point is that the age is the problem on getting these replacement parts. Even getting a current ATX (the most common) form factor motherboard, you will have considerable case modifications to do for it to fit. The you will have to get a new CPU and a new GPU as well. Parts may cost $500 - $1,000 to do this. You still have to do all the mechanical mods to put it all together.
Tesla1856 also makes a good point that it is unlikely your CPU is bad unless it was allowed to overheat excessively. What do you know about the history of the system? If you purchased it used, then who knows what really happened to it. You can purchase a new desktop PC for ~~ $500.00 that will outperform the XPS 710 when it was in pristine condition. You can get the Dell XPS 8500 with an Intel i5-3450 (3.5GHz) CPU, an AMD Radeon™ HD 7570 1GB GDDR5 Graphics card, and a 24" monitor for ~ $900.00. I think Dell has a promotion going where you can get an additional 5% off so you are looking at ~ $850.00. Not bad for a high performance PC. See here: http://www.dell.com/us/p/xps-8500/pd.aspx?oc=FDPLPW3S&model_id=xps-8500
The 710 has the same chipset as a 700 a Nvidia 560. I would say that due to the lack of mother boards for this system and the price you will pay if you even find one that it is time to move on to a newer system All of the current i series systems will run rings around the 7xx series.
They do charge shipping but im pretty sure there is a promo code out there for free shipping. Maybe a little more costly than the other options listed but its another option...
710Fool
5 Posts
0
September 25th, 2012 11:00
Should have mentioned that after a week of trying to find out whether I could obtain one from DELL, i finally learned that I could not obtain one from DELL.
However, good news - I found one at http://www.impactcomputers.com/pn416.html
DELL-Satya P
803 Posts
0
September 26th, 2012 21:00
Hi,
The XPS 710 was shipped with Intel® Core™ 2 Extreme, Intel Core 2 and Intel Core 2 Extreme Quad processors.
Contact Dell Spares and Parts on 1-800-357-3355 (US customers only) to check what processors are available right now.
ejn63
11 Legend
•
87.5K Posts
•
321.3K Points
0
September 27th, 2012 08:00
These are widely available.
http://www.impactcomputers.com/982wj.html
710Fool
5 Posts
0
September 27th, 2012 08:00
Thanks Satya P, but to provide more detail, I spoke to literally two dozen people at Dell over a week period (parts, customer service, technical support, sales, etc.) and finally learned after a week that not only was the part not in stock, it was not available from the warehouse, and one would not be ordered from the supplier. I feel that at this point, my only option is a third part vendor such as the one indicated in the url noted above.
710Fool
5 Posts
0
September 27th, 2012 09:00
This url you provide is for a 982WJ/ 0982WJ Processor Unit (Wolfdale E6700, 3), which the site indicates is suitable only for a Dell Inspiron 560S. I have an XPS 710. The part I need, according to Dell support, is a PN416 - 2.66GHZ CORE2 DUO Desktop Processor (E6700), as indicated in http://www.impactcomputers.com/pn416.html or even, if I wanted to upgrade, http://www.impactcomputers.com/wm543.html or even http://www.impactcomputers.com/pu963.html. The PN416 was not avaailable through Dell. No one from Dell suggested the option of alternative processors to me. or discussed their availability from Dell.
Now, at this point, I have to decide whether to replace this processor or buy a new system entirely. I originally bought the system through Dell Outlet, and it was supposed to be a RAID 1 mirroring system, which was my intended backup plan. However, instead of what I ordered, Dell delivered me a RAID 0 system that wrote to both drives. Further, the drives that came on the machine were not the original drives that the system was built with; the drives that were shipped to me were replacements, replaced (by Dell or theformer owner) for some reason that I am unaware of. However, there is the implication of a problem in the machine's past. When one RAID 0 drive failed, I ended up having to remove the drives, and ship them to the drive manufacturer to retrieve the data, plus buy new drives, which cost me over $1,200. Two years later, I had another drive failure, and had to retrieve the data again (less costly this time, fortunately). At this point, I bought two new drives, wiped the Win 2005 MCE op system from the machine, did a new non-RAID Win 7 installation, and have it set up to mirror the first drive onto the second drive (my backup solution). Unfortunately, the Hauppauge TV card that I had installed on the system did not support Win 7, so this functionality has been lost. Six months later, the sound failed on the machine, and I have not been able to ascertain why (could it be processor-realted?). Now the processor has failed totally. So if I install a new processor, this might not solve the audio issue, and I still will have an aging machine, albeit with a Win 7 op system, two 1 TB drives, and two 500 GB drives. I'm not sure whether to spend the money on a new processor, or to bite the bullet and get a new machine. A new one probably won't have the bells and whistles of the old one, though, and will put a much bigger dent in my wallet. But the current system seems to be failure prone.
tacoslammer
174 Posts
0
September 27th, 2012 12:00
710FOOL -
As long as the CPU is compatible with the motherboard chipset, you can use any Intel processor. Your original Intel E6300 which is a Conroe code processor series. You can use any Conroe code processor. Contrary to the information you have, the E6700 is a Conroe processor. This is seen in the Intel E6000 series CPUs.
The E6700 is the same series Intel as the E6300 as seen here: http://ark.intel.com/products/series/22818
Comparing the E6300 with the E6700 here: http://ark.intel.com/compare/27251,27248
You can see they both use the same PLGA 775 socket , are both Core 2 products, are both Conroe, are supported by the same chip sets, and are directly replaceable.
You can get the E6700 for $145.00 including shipping here:
http://www.serversupply.com/PROCESSORS/Intel%20Core%202%20Duo/2.66GHZ%20-%201066MHZ%20FSB/INTEL/BX80557E6700.htm
Another Dell Thread that may be of help is: http://en.community.dell.com/support-forums/desktop/f/3514/p/19422115/19992251.aspx
There you will find that the Intel Kentsfield series of CPUs is also useable in your XPS 710.
I use the Intel Q6600 (Kentsfield) quad processor in my XPS 720 and it works great. Now my XPS 720 was originally an XPS 700 that went through Dells' Motherboard Exchange program due to problems with the XPS 700. Mine has the Nvidia 680i SLI chipset. Yours may have the same. You can check by installing and running Speccy ( http://www.piriform.com/speccy ) a free utility by the people that bring you CCleaner.
Knowing your chipset can also help you determine a suitable CPU upgrade for your XPS 710.
Tesla1856
10 Wizard
•
17.8K Posts
•
71K Points
0
September 27th, 2012 12:00
It could be the processor, but it's more likely the motherboard or something else.
I would say time for a new machine.
If the machine isn't at least a Quad-Core, it's not really worth fixing.
710Fool
5 Posts
0
September 27th, 2012 14:00
Tacoslammer - Your comments are welcome, and thanks for the links.
In fact, my current processor is a 6700, not a 6300.
The forums article leads me to believe that maybe my box is old enough that it doesn't make sense to repair it, especially given the possibility that I also (or perhaps alternately) may have a spent motherboard. Also the forums article indicates that if I had to replace the motherboard, it'd likely be expensive, and I'd perhaps have to replace other items as well. (Though perhaps still less than a new machine.)
I'm not sure how I can install and run Speccy on a machine whose processor is kaput. Maybe buy the 6700 and then install Speccy and see if I can upgrade from there. Also an expensive path, even if I could then re-sell the 6700. Especially if the motherboard is shot and if the audio issue is some as-yet-unidentified third problem.
Thanks again to Tacoslammer and others who have responded for your time, expertise, and interest.
Tesla1856
10 Wizard
•
17.8K Posts
•
71K Points
0
September 27th, 2012 15:00
Also see:
http://en.community.dell.com/owners-club/xps/f/3681/p/19376306/19865020.aspx#19865020
E6600 and E6700 are only Dual-Cores ... you don't want those (if you are looking at buying a new processor anyway).
If it did have one of those, it means your motherboard and chipset uses:
LGA775 socket at 1066 mhz FSB
That means you can run these Quad-Cores ... you want a QUAD if you want anything. They are literally twice as fast as a dual-core.
Q6600 and Q6700 (LGA775 socket at 1066 mhz FSB)
But like I said, it's unlikely your existing processor is bad. You would have to install it in a working machine to find out.
I'm pretty sure the XPS-710 uses a non-standard BTX (Backwards Form-Factor) motherboard. No normal aftermarket (ATX or mATX) board will fit or work in that case. Ebay would be the only place ... and all those boards are just as old as yours (read ... worn-out, used-up, ready to fail themselves).
tacoslammer
174 Posts
0
September 27th, 2012 18:00
710Fool -
Tesla 1856 is correct that the XPS 710 uses the BTX form factor motherboard the same as my XPS 720 does, the BTX form factor that is.
It is a different BTX MB than the XPS 720. You will not be able to get a BTX motherboard anymore, even fronm Dell. I bought my system when the XPS 700 first came out in 2006. The XPS 710 was the next iteration to supposedly fix some of the XPS 700 problems. The point is that the age is the problem on getting these replacement parts. Even getting a current ATX (the most common) form factor motherboard, you will have considerable case modifications to do for it to fit. The you will have to get a new CPU and a new GPU as well. Parts may cost $500 - $1,000 to do this. You still have to do all the mechanical mods to put it all together.
Tesla1856 also makes a good point that it is unlikely your CPU is bad unless it was allowed to overheat excessively. What do you know about the history of the system? If you purchased it used, then who knows what really happened to it. You can purchase a new desktop PC for ~~ $500.00 that will outperform the XPS 710 when it was in pristine condition. You can get the Dell XPS 8500 with an Intel i5-3450 (3.5GHz) CPU, an AMD Radeon™ HD 7570 1GB GDDR5 Graphics card, and a 24" monitor for ~ $900.00. I think Dell has a promotion going where you can get an additional 5% off so you are looking at ~ $850.00. Not bad for a high performance PC. See here: http://www.dell.com/us/p/xps-8500/pd.aspx?oc=FDPLPW3S&model_id=xps-8500
Bottom line: Buck-up and get a new PC.
Davet50
6 Operator
•
14.4K Posts
0
September 30th, 2012 18:00
The 710 has the same chipset as a 700 a Nvidia 560. I would say that due to the lack of mother boards for this system and the price you will pay if you even find one that it is time to move on to a newer system All of the current i series systems will run rings around the 7xx series.
Turlington2
1 Message
0
December 14th, 2012 06:00
They are fairly easy to find, I found a refurbished proc at www.core4solutions.com. This link should still be active to purchase : Refurbished processor
They do charge shipping but im pretty sure there is a promo code out there for free shipping. Maybe a little more costly than the other options listed but its another option...