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5108
January 15th, 2014 03:00
need computer password.
have computer name and homegroup password but doesnt work or case sensitive and i havent got it right. how do i find password or fix puter.did repair .no help.sent error report. no response. thank you. have win7
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DELL-Manshu S
6 Operator
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2.2K Posts
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January 15th, 2014 04:00
Hi sampenn62952,
Are you referring to Windows administrator password?
If yes, Windows needs to be re-installed using the recovery media. Please refer to the link below:
http://dell.to/1bhOtOj
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.
sampenn62952
7 Posts
1
January 15th, 2014 05:00
computer is configured to require a password to start up. please enter start up password. that is what the screen shows
DELL-Manshu S
6 Operator
•
2.2K Posts
0
January 18th, 2014 03:00
Hi sampenn62952,
Please provide a screenshot so that we can help you with the issue.
Thanks & Regards
Manshu S
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click here.