If this is a new problem reboot to the boot menu (start tapping F8 when the system starts) and select "Last Known Good Configuration" from the menu. See if that restores the system to normal operation.
If you don't routinely check for spyware it might be worthwhile to do so. Download Ad-aware from
here and Spybot from
here. Check online for updates to their databases then run them and delete all the spyware they identify.
Also do a full system scan with your antivirus program to ensure that the computer is free from viruses.
If this does not resolve the problem, you can replace any corrupted or missing system files using System File Checker. Go to Start|Run, enter
sfc /scannow and click OK. (There is a space after
sfc.). You may be prompted to insert your XP reinstallation CD.
If this still does not restore the system to normal operation a repair reinstall may do so. Instructions for this are
here. This should not disturb your data, but you will have to reinstall any Windows Critical Updates you have added since receiving the computer.
Denny Denham
2 Intern
•
18.8K Posts
0
March 7th, 2005 22:00
If this is a new problem reboot to the boot menu (start tapping F8 when the system starts) and select "Last Known Good Configuration" from the menu. See if that restores the system to normal operation.
babs
12 Posts
0
March 7th, 2005 23:00
Denny Denham
2 Intern
•
18.8K Posts
0
March 8th, 2005 01:00
If you don't routinely check for spyware it might be worthwhile to do so. Download Ad-aware from here and Spybot from here. Check online for updates to their databases then run them and delete all the spyware they identify.
Also do a full system scan with your antivirus program to ensure that the computer is free from viruses.
If this does not resolve the problem, you can replace any corrupted or missing system files using System File Checker. Go to Start|Run, enter sfc /scannow and click OK. (There is a space after sfc.). You may be prompted to insert your XP reinstallation CD.
If this still does not restore the system to normal operation a repair reinstall may do so. Instructions for this are here. This should not disturb your data, but you will have to reinstall any Windows Critical Updates you have added since receiving the computer.
babs
12 Posts
0
March 9th, 2005 16:00